QA Supervisor

Danish Crown A/S; Manchester; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading food production company in Manchester is seeking a QA Supervisor to oversee the food safety team and ensure compliance with regulations. You will manage audits, lead investigations, and maintain team training. The role requires both hands-on and analytical skills, making it ideal for an individual comfortable in a factory setting with a strong understanding of food safety practices.

Qualifications

• Must have QA/Technical experience and be capable of dealing with external audits independently.
• Experience of working within a factory environment is needed.
• Internal audit skills to communicate and close actions.

Responsibilities

• Manage and support the QA on-site.
• Participate in internal and external audits.
• Conduct root cause investigations and manage corrective actions.

Skills

Knowledge of food legislation

Good working knowledge of HACCP

QA/Technical experience

Good communication skills

Ability to work under pressure

Tools

Outlook

Excel

Word

Power Point

Job description

Overview

As QA Supervisor you will hold an important support role to the food safety team assuring managing daily function of the technical team on site, including scheduling, monitoring, and trending results from all activities. Some project management work will also be required.

QA Supervisor is responsible for the ongoing monitoring of all aspects of site’s compliance to site policies, procedures, and customer COPs.

This is a role combining office- and shop floor-based activities so is suitable for someone who enjoys a hands-on position and is able to build a strong working relationship with Production; but also is comfortable with analytical work needed for effective trending and reporting.

Responsibilities and Duties

• Managing and support the QA on site.
• Participating in site’s Audits: Internal, External and Customer visits
• Working alongside/with the leadership team to assist with operational issues, and projects.
• Root cause Investigation, Corrective and Preventive Action management from all NCRs, Internal, External Audits
• Ensuring that all operating systems and procedures are adhered to as per the standard, Carrying out Factory and Process audits
• Providing a management report/response to the TM for technical KPI’s.
• Providing complaint and micro exception trends and review such trends to identify any early warnings.
• Providing adequate information on complaints, concessions and micro exceptions for the daily management meetings.
• Planning through risk assessment, set and maintain the site internal audit schedule.
• Ensuring team training is maintained to the required level.
• Working with the QA, production team and Purchasing to monitor, trend and rectify supplier quality issues.
• Managing, maintain and update the status of site corrective actions.
• Providing support and cover in case of absence for the Technical Manager.
• Providing support to the Site technical manager during customer audits and visits as required.
• HACCP Team member
• Also, completing any reasonable additional tasks to support business needs as required.

Job Requirements

• Knowledge of food legislation
• Good working knowledge of HACCP / BRC
• QA/Technical experience & experience of External audits (BRC) – must be capable of dealing with a visit independently
• A good level of computer skills (Outlook, Excel, Word, Power Point), competent in report writing
• Good understanding of basic food microbiology
• Experience of working within a factory environment
• Internal audit skills, ability to complete an internal audit, communicate and close the actions
• Complaints / Non-Conformances investigation and management experience
• Good communication skills, ability to communicate precise information to help deal with food safety incidents.
• Ability to work under pressure and deliver to deadlines