Purchasing Advisor

Ayvens; Bristol; On-site; GBP 25,000; Full time

Job summary

A leading mobility solutions provider is seeking a Vehicle Purchasing Advisor to join their Bristol team. This role involves receiving vehicle quotes, placing orders, and ensuring high-quality service to customers. Applicants should have strong communication skills and experience in customer service. The position offers a salary of £24,555 plus benefits, and emphasizes a customer-centric approach.

Benefits

Generous pension scheme

25 days holiday

Volunteering days

Flexible working options

Study support

Enhanced parental leave

Employee referral scheme

Cycle to work scheme

Free breakfast

EV charging points

Qualifications

• Solid and effective communicator, both verbal and written.
• Experience in a customer service environment.
• Good awareness of vehicle models on the road.

Responsibilities

• Process tasks accurately to a high-quality standard.
• Maintain a customer-centric approach and keep parties informed.
• Develop knowledge of the vehicle order bank.

Skills

Verbal communication

Customer service experience

Attention to detail

Microsoft Word

Microsoft Excel

Job description

Overview

At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.

Tremendous permanent opportunity to join our Bristol based Purchasing Team from where we provide an effective vehicle ordering process through working collaboratively with dealerships, manufacturers, convertors. Salary is £24,555 + Benefits and we work a 37.5 hour week.

Key Purpose

• To receive vehicle quotes and place orders with our quality supply chain.
• Building strong relationships with our suppliers to support quality and timely service during the end-to-end vehicle order to delivery process. Working with the fleet and vehicle leasing industry systems to place, progress and monitor orders.
• High quality administrative and process support, working collaboratively with our related internal and external customers.
• Working as part of the Operations and Vehicle Procurement teams, the Vehicle Purchasing Advisors provide flexibility to adapt to the needs of our highly valued customers and supply chain.

Responsibilities

• To process tasks accurately and to a high-quality standard.
• Customer centric approach. Keeping parties informed and anticipating next steps.
• To develop knowledge and expertise of our vehicle order bank and the product specification nuances between manufacturers.
• Proactive and responsive ensuring tasks are completed accurately and within service level.
• To be proactive in spotting opportunities and driving improvements to simplify our processes, making things easier for our people and our customers
• Conform to our regulatory and service obligations that rise the benchmark of our industry.

Skills, Experience & Background

• Solid and effective verbal and written communicator
• Experience within a Customer Service environment (direct or indirect customers or suppliers)
• Good awareness of vehicles on the road (i.e. can identify Ford, Polestar, Tesla & Toyota models)
• Attention to detail and accuracy
• Competent user of Microsoft Word & Excel and email
• Investigative or solutions experience advantageous
• Evolving industry will suit individuals that thrive in busy service sectors

What We Can Offer

• Generous contributory pension scheme
• 25 days holiday, in addition to bank holidays
• Volunteering days to assist in charity work
• Sustainability Initiatives
• Holiday buy / sell (subject to conditions)
• Travel Insurance (cost associated)
• Dental Insurance (cost associated)
• Flexible working options available
• Study support (where applicable)
• Enhanced parental leave
• Generous Employee Referral Scheme (£1000)
• Cycle2work Scheme
• Free breakfast / fruitin the Bristol office
• EV charging points, bike storage, shower & changing facilities and car parking

Why Ayvens?

With over 3.4 million vehicles managed across more than 42 countries, we provide full-service leasing, flexible subscription services, fleet management services and multi-mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well-positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.

At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology-enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.

Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.

• ALD Automotive | LeasePlan are rebranding to Ayvens across all 42 countries by 2025.