Public Sector Receptionist & Admin – Frontline Support

Brook Street; West Bromwich; On-site; GBP 10,000 - 40,000; Part time

Job summary

A public sector organization in West Bromwich is looking for a motivated Receptionist/Administrator to support the Probation Service. You will ensure smooth day-to-day operations and handle sensitive information. Key responsibilities include maintaining databases, handling communications, and supporting meetings. The role requires strong admin and IT skills, excellent communication, and a professional demeanor under pressure. Applicants must pass security checks and commit to equality and safeguarding policies. Join us to make a difference in the community.

Qualifications

• Must pass security and identity checks.
• Commitment to equality, inclusion, and safeguarding policies.

Responsibilities

• Maintain and update databases and case files.
• Handle communications via phone, email, and in-person.
• Provide reception cover and support meetings.
• Liaise with internal teams and external agencies.
• Support enforcement and safeguarding processes.
• Uphold confidentiality, equality, and health & safety standards.

Skills

Strong admin and IT skills (MS Office)

Great communication and organisation

Ability to handle sensitive information professionally

Calm under pressure

Flexibility for occasional evening shifts

Job description

A public sector organization in West Bromwich is looking for a motivated Receptionist/Administrator to support the Probation Service. You will ensure smooth day-to-day operations and handle sensitive information. Key responsibilities include maintaining databases, handling communications, and supporting meetings. The role requires strong admin and IT skills, excellent communication, and a professional demeanor under pressure. Applicants must pass security checks and commit to equality and safeguarding policies. Join us to make a difference in the community.