Public Sector Admin & Support Specialist

Warwickshire County Council; Leek Wootton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local government authority in England is seeking a highly organized team member with excellent multi-tasking abilities for an administrative role. Candidates must possess high-level keyboard skills and prove competency in Microsoft Office 365, specifically Word and Excel. Effective communication skills in English are essential for addressing customer inquiries. The role emphasizes safeguarding and compliance, requiring successful applicants to undergo thorough checks. This position offers generous benefits such as a pension scheme and agile working options.

Benefits

Generous pension scheme

Agile working options

Annual leave and bank holidays

Qualifications

• Proficient in Microsoft Word and Excel for administrative tasks.
• Ability to solve queries through effective communication.
• Must meet the Fluency Duty by providing advice in accurate spoken English.

Responsibilities

• Manage telephone contacts with customers and local authority staff.
• Handle administrative tasks accurately and efficiently.
• Document outcomes and resolutions from customer interactions.

Skills

High level keyboard skills

Competency in Microsoft Office 365

Excellent verbal communication

Strong written skills

Analytical skills

Job description

A local government authority in England is seeking a highly organized team member with excellent multi-tasking abilities for an administrative role. Candidates must possess high-level keyboard skills and prove competency in Microsoft Office 365, specifically Word and Excel. Effective communication skills in English are essential for addressing customer inquiries. The role emphasizes safeguarding and compliance, requiring successful applicants to undergo thorough checks. This position offers generous benefits such as a pension scheme and agile working options.