Pub Waiter/Waitress

Hilton Worldwide, Inc.; City of Westminster; On-site; GBP 12,000 - 25,000; Full time

Job summary

A leading global hospitality company seeks a Pub Waiter/Waitress for the Blue Boar Pub in Westminster. The role requires a positive attitude and strong customer service skills in a fast-paced environment. Candidates must be willing to learn and grow within the company while maintaining high service standards. Join a fabulous team and enjoy a competitive hourly rate with additional service charge.

Benefits

Hourly rate of £12.88

Expected average annual service charge between £4,500 - £5,000

Global travel program for team members

Meals whilst on duty

Qualifications

• Ability to maintain a clean and organised workplace.
• Strong communication skills with customers and coworkers.
• Willingness to follow service standards and procedures.

Responsibilities

• Provide excellent customer service at the Blue Boar Pub.
• Maintain product knowledge to enhance guest experience.
• Help in maintaining cleanliness and organisation of the workplace.

Skills

Positive attitude

Passion for learning

Flexibility of working hours

Energy for fast-paced environment

Customer service focus

Product knowledge

Job description

Job Description

Pub Waiter/Waitress (HOT0BXBC)

Work Locations

Conrad London St James Hotel 22-28 Broadway London SW1H 0BH

Overview

Conrad London St James is one of Hilton’s three global luxury brands and reflects the bold, inspired and personalised service we offer our guests. The hotel is renowned for its excellent service and is in the top 5% of hotels in London and the Top 10% in the world.

Welcome/Rewards

• Hourly rate of £12.88 plus an expected average annual service charge between £4,500 - £5,000
• A global travel program for team members
• Meals whilst on duty
• To be part of a fabulous team

The Venue – Blue Boar Pub

Situated in the heart of Westminster, the Blue Boar Pub is a modern gastropub, with a particular focus on traditional tavern fayre. 300 metres away from the Houses of Parliament, we pride ourselves on our warm service with the walls adorned with plenty of original artwork, inspired by political satire, and like to consider ourselves a place with many regular customers, as well as the inevitable tourist trade. We were recently crowned as Regional winner for ‘Best Pub & Bar’ in London and County winner for Greater London. We have also been named the one to watch at the top 50 Gastro Pub Awards – an accolade that we take great pride in.

The Requirements

We are looking for people to work with us at the Blue Boar that have the following attributes:

• A positive attitude towards the job, customers and also your co-workers
• A passion for learning new and varied skills and growing within our company
• The flexibility of working hours
• The energy to work in a fast-paced environment
• Be the face of the Blue Boar Pub and follow our Service and Standards of Procedure
• Strengthen and maintain product knowledge in order to be able to offer the highest customer experience.
• Help to maintain a clean and organised workplace and follow set up and break down procedures

Travel

• St James Park Tube Station – District & Circle Line – across the road
• Westminster Tube Station – Jubilee Line (4 Mins Walk)