Pub Operations Leader – Grow Revenue & Service

Whelans pubs; Greater London; On-site; GBP 33,000 - 38,000; Full time

Job summary

A dynamic pub group in Greater London seeks an experienced manager to oversee daily operations. The ideal candidate will have proven management experience in the hospitality sector, strong leadership skills, and a solid understanding of financial management. Responsibilities include training staff, managing stock, and ensuring exceptional customer service. This full-time role offers a competitive salary ranging from £33,000 to £38,000 annually and opportunities for career progression within the company.

Benefits

Competitive salary

Performance incentives

Career progression

Supportive work environment

Qualifications

• Proven management experience in a busy pub or hospitality venue.
• Strong leadership and communication skills.
• Solid understanding of budgeting, reporting, and P&L.
• Ability to thrive in a fast-paced, customer-focused environment.
• Experience with live entertainment venues is an advantage.

Responsibilities

• Oversee day-to-day pub operations and ensure high service standards.
• Lead, train, and motivate bar, floor, and kitchen teams.
• Manage stock, suppliers, scheduling, and compliance.
• Deliver excellent customer service and handle guest feedback.
• Drive revenue through events, promotions, and strong financial management.

Skills

Management experience

Leadership skills

Customer service

Financial management

Communication skills

Job description

A dynamic pub group in Greater London seeks an experienced manager to oversee daily operations. The ideal candidate will have proven management experience in the hospitality sector, strong leadership skills, and a solid understanding of financial management. Responsibilities include training staff, managing stock, and ensuring exceptional customer service. This full-time role offers a competitive salary ranging from £33,000 to £38,000 annually and opportunities for career progression within the company.