Protection Advisor - 100% Remote

Mojo Mortgages; Remote; GBP 65,000 - 95,000; Full time

Job summary

A financial services provider is seeking a Protection Advisor in the UK for a fully remote role. This position involves conducting in-depth reviews of customers' protection needs and advising on suitable products. The candidate should have at least 2 years' experience in a Protection role and strong communication skills. The role offers a competitive salary with performance-based bonuses, 25 days holiday, personal development opportunities, and a supportive culture.

Benefits

25 days holiday + bank holidays

Performance-based bonuses

Personal development opportunities

Wellbeing support

In-person social events

Qualifications

• Minimum of 2 years previous experience in an advised Protection role.
• Ability to handle objections effectively.
• Strong verbal and listening communication skills.

Responsibilities

• Conduct in-depth reviews of customers' protection needs.
• Provide advice and recommend protection products.
• Complete insurance applications and medical questionnaires.

Skills

Communication skills

Knowledge of income protection

Ability to build rapport

Education

CeMAP, CertPro or R05 certification

Job description

Protection Advisor - 100% Remote

Department: Sales - Protection

Employment Type: Full Time

Location: United Kingdom

Compensation: £65,000 - £95,000 / year

Description

Meet the Protection Sales Team

We’re a growing team of 20 dedicated Protection Advisors, led by two experienced Sales Managers. Backed by a vibrant culture and a clear sense of purpose, we’re focused on delivering the right protection solutions for every client.

Our work spans Life Insurance, Income Protection, Critical Illness Cover, and Family Income Benefit. With access to a large panel of providers, we tailor each recommendation to suit individual needs—no off‑the‑shelf policies here.

All our leads come exclusively from our 70 Mortgage Advisors, so we’re always speaking to customers who are already engaged and open to advice. We collaborate closely, move quickly, and support each other every step of the way—making protection simple, personal, and effective.

How we work

We keep things flexible but structured to make sure we’re there when our customers need us. Our Protection Advisors work a 39‑hour week, on 3 shift patterns to align with our opening hours and a 1‑hour lunch break. You will have a set weekly rota made up of the below shifts. (Usually 2 Early shifts and 1x Mid, 1x Late)

• Early – 9am‑6pm
• Mid – 10am‑7pm
• Late – 11am‑8pm
• Fridays – 9‑4.30 (30‑minute lunch break)

Our team doesn’t work Saturday right now, but we are a growing business so never say never!

We keep it fair, balanced, and always aim to work smarter—not longer.

What will you be doing?

• Picking up live transfers and pre‑booked calls from our fantastic team of Mortgage Advisors
• Arranging protection reviews with customers both new and existing, by contacting them and helping them to recognise the need for protection products.
• Conducting in‑depth reviews of customers’ protection needs, especially in relation to protecting their mortgage, by exploring current provision and agreeing future aims.
• Providing advice and recommending the best protection products for the customers’ personal circumstances.
• Being a wealth of knowledge on the protection marketplace (income protection, life cover and critical illness) so you can ensure the customer gets the right products at the best price.
• Completing insurance applications and medical questionnaires
• Keeping up to date with financial products and legislation
• Producing insurance quotes, issuing policy documentation and liaising with underwriters to ensure the best possible outcome for the client.

What do we need from you?

• A minimum of 2 years previous experience in an advised Protection role with knowledge of income protection, life cover and critical illness products.
• CeMAP, CertPro or R05 – or a willingness to work towards and achieve this in your first 3 months of employment (self‑funded).
• You’ll need to have whole‑of‑market (WOM) or large panel experience.
• Strong verbal and listening communication skills are essential.
• We are people people, and that’s what our customers love. You’ll need a strong ability to build rapport as well as being skilled and well‑versed in handling objections.

What’s in it for you?

• Fully remote – Work from anywhere in the UK
• Competitive salary – We pay fairly for top talent, with clear progression as you grow
• Performance‑based bonuses – Your results = your rewards
• 25 days holiday + bank holidays – Time to rest, recharge and come back swinging
• Personal development – From courses to coaching, we invest in your growth
• Wellbeing support – Mental health resources, wellness perks, and a genuinely supportive culture
• Good vibes – Regular (virtual) hangouts and fun stuff to keep us connected
• In‑person social events – Summer socials and a Christmas party!
• Career progression – We’re growing fast, and we bring our people along with us

We’re not just offering a job—we’re offering a place where you can do your best work, be challenged, and have a real impact.