Property Technical Support Officer

Borough of Broxbourne; Cheshunt; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

A local government authority in Cheshunt is seeking a candidate for the role focused on administrative and technical support to the property team. The successful applicant will manage tasks such as updating databases, conducting property viewings, and processing invoices. Required qualifications include GCSEs in Maths and English and previous administration experience. The position offers a hybrid working model with numerous benefits, including free access to leisure facilities and commitment to professional development.

Benefits

Generous leave entitlement

Full training and development programme

Membership of the Local Government Pension Scheme

Free membership to local leisure centres

Qualifications

• Previous administrative experience in a busy office environment; background in property is a plus.
• Hardworking team player with good written and inter-personal skills.
• Current valid driving licence is required.

Responsibilities

• Provide general administrative support to the property team.
• Update property database systems and run reports.
• Conduct viewings of commercial and residential properties.
• Raise purchase orders and process invoices.

Skills

Attention to detail

Interpersonal skills

Problem-solving

Teamwork

Education

GCSE in Maths and English at grade C (4) or above

IT or Business qualification

Job description

This role is based in the busy Property Services department. The postholder will provide a wide range of administrative and technical support to the property team and assist with the management of the Council's portfolio of residential and commercial properties.

Responsibilities

• General administrative support including answering telephone queries, distributing scanned mail, filing and photocopying
• Updating the property database systems and running reports
• Providing maps and creating lease plans (after training)
• Raising purchase orders and processing invoices
• Conducting viewings of commercial and residential properties
• Inspecting void properties and dealing with utility bills
• Updating property lists on the Council's website and third‑party marketing platforms (after training)
• Managing third party instruction portals

Qualifications

• GCSE passes in Maths and English at grade C (4) or above, and an IT or Business qualification
• Previous administrative experience in a busy office environment; background in property a plus
• Hardworking team player with common sense, numeracy and literacy, good written and inter‑personal skills, excellent attention to detail and the ability to use own initiative to problem‑solve
• Current valid driving licence

Applicants should be able to converse at ease with members of the public and provide advice in fluent English. The Council currently adopts a hybrid working pattern with at least 3 days office‑based. The Council values Teamwork, Innovation, Effectiveness and Respect (TIER) and requires all staff and volunteers to share this commitment.

Benefits

The Council's benefits package includes generous leave entitlement, a full training and development programme, membership of the Local Government Pension Scheme, free membership to the Council's local leisure centres (including free access to gyms, swimming pools, fitness classes, racket‑sport sessions, a health suite and a range of generous discounts across other leisure and culture services).

Broxbourne Council is an Equal Opportunities employer.