Property Services Contracts Officer

Graham Rose; Redhill; On-site; GBP 34,000; Full time

Job summary

A leading charitable Housing Association is seeking a Property Services Contracts Officer in Redhill, Surrey. This role involves supporting contract management, ensuring compliance with health and safety legislation, and fostering relationships with stakeholders. With a competitive starting salary of up to £33,250, the position offers a flexible hybrid working environment, 36 hours a week, and 35 days of holiday. Join an organization that genuinely cares for its people and provides extensive wellbeing support and development opportunities.

Benefits

Starting salary up to £33,250

Fantastic work/life balance with flexible, hybrid working

35 days holiday (27 days + 8 bank holidays)

Strong focus on learning and development

Enhanced maternity, paternity, and adoption pay

2 to 1 employer pension contribution

Funded health cash plan

Extensive wellbeing support

Voucher-based recognition scheme

Retail discounts

Qualifications

• Experience in Voids and Repairs Services is essential.
• Ability to manage contractors and understanding Health & Safety are required.
• Inspection skills and knowledge of contract law are important.

Responsibilities

• Support delivery of high-quality estate services across contracts.
• Ensure compliance with health and safety legislation.
• Build relationships with stakeholders to enhance service provision.
• Administer contract processes and monitor contractor performance.
• Resolve service issues and maintain accurate service data.
• Engage with residents to address local environmental concerns.

Skills

Knowledge & experience of Voids and Repairs Services

Knowledge & experience of contractor management including Health & Safety management

Proven Inspection and Work Scheduling skills

Contract Law knowledge

Job description

Position

Property Services Contracts Officer

Salary

Up to £33250 starting salary

Location

Redhill, Surrey - hybrid and flexible working

Working Hours & Holidays

36 hour working week, 35 days holiday (27 + 8 bank holidays), generous pension scheme, leading Employee Assistance Programme, flexible working, promoting a work‑life balance.

About the Role

A leading charitable Housing Association who encourages personal development, offers great benefits and is a compassionate employer, requires a Property Services and Contracts Officer in Redhill, Surrey to support contract management, procurement, and performance of contracts within the Property & Estates Services team.

Duties

• Support delivery of high‑quality estate services across Voids and Repairs contracts.
• Ensure compliance and timely delivery by monitoring contractors' adherence to health and safety legislation and ensuring that all works are scheduled, coordinated and completed within agreed timescales and budgets.
• Build strong relationships with stakeholders to understand service needs, contribute to the development of tailored estate services, and ensure ongoing improvement of service provision.
• Administer contract processes effectively, including issuing work orders and variations, monitoring contractor performance and identifying opportunities to enhance efficiency and value.
• Resolve service issues and complaints promptly and in line with complaints procedures, capturing lessons learned and applying them to continuous improvement planning.
• Maintain accurate service data by updating the computerised management system with site inspection results, contractor performance records and contract documentation.
• Contribute to the successful delivery of one‑off or ad hoc projects, providing operational support and service insight as required.
• Foster community relationships by engaging with residents to understand concerns, support problem‑solving around local environmental issues and attend resident group meetings to provide updates and gather feedback.

Qualifications

• Knowledge & experience of Voids and Repairs Services.
• Knowledge & experience of contractor management including Health & Safety management.
• Proven Inspection and Work Scheduling skills.
• Contract Law knowledge.

Benefits

• Starting salary up to £33250.
• Fantastic work/life balance with flexible, hybrid working.
• 35 days holiday (27 days + 8 bank holidays).
• 36 hour week.
• Strong focus on learning and development, with opportunities to grow your skills and career.
• Enhanced maternity, paternity and adoption pay.
• 2 to 1 employer pension contribution.
• Funded health cash plan.
• Extensive wellbeing support.
• Voucher‑based recognition scheme.
• Retail discounts.

This is a unique opportunity for a Property Services Contracts Officer to join an organisation that genuinely cares for its people and offers some of the best benefits in the industry. So, if it is of interest, don't delay and apply today!