Property Sales Coordinator

Anderson Recruitment Ltd; Gloucester; On-site; GBP 26,000; Full time

Job summary

A dynamic recruitment firm in Gloucester is seeking a dedicated individual for a full-time role focusing on customer liaison in the property sector. As part of a successful team, you will engage with various stakeholders including purchasers, vendors, and solicitors, ensuring effective communication and customer satisfaction. Training is provided, and there are opportunities for advancement along with competitive remuneration and benefits. Ideal candidates should possess strong customer service skills and the ability to work under pressure.

Benefits

OTE of up to £26k

Development opportunities

Free parking

22 days holiday + bank holidays

Qualifications

• Drive to ensure customer satisfaction.
• Ability to handle various interactions confidently.
• Capability to problem solve effectively.

Responsibilities

• Liaise with all parties involved in the house buying process.
• Maintain and report management information timely.
• Comply with relevant laws and regulations.
• Provide high-quality customer service while managing records.

Skills

Exceptional customer service skills

Understanding of the house buying / selling process

Ability to work well under pressure

Excellent planning and organisational skills

Ability to communicate as part of a team

Job description

Rare opportunity to work within an innovative and dynamic company that invests significantly in training and development for each staff member! They are currently looking for a driven and committed individual to join their highly successful team based in Quedgeley, Gloucester on a full time permanent basis.

With over 120 staff, there’s always the chance to socialise with colleagues, but hard work and achievement are equally recognised with several all-expenses paid Top-Performer events throughout the year, along with a Christmas party and a highly sought-after annual trip abroad to reward the Company’s Top Achievers.

You will be liaising with buyers, sellers, solicitors and mortgage companies, working in a fast-paced environment. The role is varied and interesting and involves spinning lots of plates at any one time. Previous property experience is NOT required, if you are always striving to make sure the customer is satisfied, confident dealing with different types of people on the phone and problem solving, this role would be suitable for you.

Responsibilities

• Liaising with purchasers, vendors, Solicitors, Mortgage Brokers, surveyors and all other parties involved in the house buying process to achieve company targets
• Ensure that all management information and updates are reported to the relevant people within agreed timescales
• Operate within the appropriate laws, regulations and company policies
• Maintaining customer records whilst providing high quality customer service

Candidate Attributes

• Exceptional customer service skills
• Understanding of the house buying / selling process
• Must be able to work well under pressure and to meet timescales and targets
• Have excellent planning and organisational skills
• Ability to work and communicate as part of a team

Hours: Monday – Friday, 9am – 5pm

Salary: OTE of up to £26k per annum with development opportunities, free parking, 22 days holiday + bank holidays