Property Manager - Market Rent

Sovereign Network Group; West of England; Hybrid; GBP 36,000 - 43,000; Full time

Job summary

A dedicated housing organization is seeking a Property Manager - Market Rent in Bristol. This full-time role offers a salary of £36,000 - £43,000 and involves managing properties to ensure customer satisfaction. Ideal candidates have strong customer service skills and a valid driving licence. Benefits include flexible working, generous holidays, and a supportive team environment.

Benefits

Flexible working

25 Days Holiday + Bank Holidays

Generous pension scheme matching up to 12%

Wellbeing discounts including Gym Memberships

Qualifications

• Experience delivering services to a diverse range of customers.
• Ability to manage challenging situations and resolve disputes.
• Full UK driving licence and access to your own transport.

Responsibilities

• Deliver high-quality property management service to customers.
• Manage pre-tenancy and post-tenancy activities.
• Develop positive relationships with customers and stakeholders.

Skills

Outstanding customer service skills

Strong diary organisation and time management skills

Experience in housing management

Job description

Overview

We have an opportunity for a Property Manager - Market Rent to join us at SNG. You'll be based in our Bristol office with a mix of working from home, office and travelling to our properties. This is a full time permanent role with a starting salary of £36,000 - £43,000 depending on your experience.

Responsibilities

• Deliver a high quality property management service to our market rent customers. Ensure properties are efficiently let, managed and maintained, maximise rental income and minimise void periods and maintain a high level of customer satisfaction.
• Be involved in all pre-tenancy and post-tenancy activities including carrying out viewings, tenant vetting, routine property inspections, overseeing void properties and arranging statutory inspections and compliance checks.
• Work collaboratively with colleagues across SNG and develop positive relationships with customers, contractors and internal and external stakeholders.

About you

• Outstanding customer service skills and experience delivering services to a diverse range of customers with a broad level of service.
• The ability to manage both positive moments and challenging situations, including resolving disputes and conflict.
• Strong diary organisation and time management skills
• Experience of using different computer systems
• Understanding of internal and external stakeholder partnership working
• Knowledge of private, keyworker, leasing or social housing sector housing management
• Understanding of contracts, how terms are applied and implemented and how breaches are dealt with appropriately
• Background in lettings or housing is desirable but not essential.
• Full UK driving licence and access to your own transport (as you will be visiting properties).

What we can offer you

As a member of the Specialist Housing Team you will be part of a friendly, dedicated and supportive working environment. We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people\'s lives. This role can give you the opportunity for a career within a successful and diverse organisation.

• Flexible working
• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• A chance to buy or sell holiday as part of our flexible benefits package
• A generous pension scheme matching up to 12%
• Life cover as soon as you join us
• You will be part of our Recognition scheme where you can be gifted retail vouchers
• A range of wellbeing discounts including Gym Memberships
• A wide selection of other benefits available

About us

It\'s an exciting time to be a part of the team as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 85,000 homes and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations.

We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group\'s financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in our communities.

We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.