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Property Manager

pinnaclegroup.co.uk

Nottingham

Hybrid

GBP 33,000

Full time

Today

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Job summary

A housing management firm is seeking a Property Manager to deliver exceptional housing management services across Nottingham and nearby areas. The role requires someone who can manage a large property portfolio with an emphasis on compliance, resident satisfaction, and operational excellence. This is a hybrid position with 3 days on site. Candidates should possess a solid understanding of the property industry and relevant housing legislation. Strong communication skills and a proactive approach are vital. Enhanced benefits including flexible working and medical insurance are offered.

Benefits

Maternity / paternity packages

Flexible working arrangements

Life assurance

Enhanced pension scheme

Private medical insurance

Cycle to work scheme

Employee assistance programme

Retail discounts

Childcare assistance

Sick pay schemes

Personal development plans

Qualifications

Good understanding of affordable rent unit management and residential lettings.
Knowledge of current housing legislation and practice.
Ability to perform various housing management tasks effectively.

Responsibilities

Take ownership of assigned sites and ensure maintenance to high standards.
Monitor contractor performance for quality and timeliness.
Manage property functions including void turnarounds and check-out appointments.
Address anti-social behaviour and represent the organisation in court if necessary.
Respond to tenant inquiries in a timely and professional manner.
Conduct regular inspections of estates and complete necessary actions.
Oversee defect resolution and manage residential compliance.

Skills

Understanding of affordable rent management

Knowledge of housing legislation

Proactive work ethic

Ability to manage anti-social behaviour cases

Education

CIH / ARLA qualification or similar

Tools

Fix-Flo software

Job Introduction

Position: Property Manager

Pinnacle Group is looking for an experienced Property Manager to deliver a high quality, customer-focused housing management service for a large portfolio of affordable housing located across Nottingham, Retford, Market Warsop and Melton Mowbray. This is a hands‑on property management role with regular on‑site presence to ensure compliance, resident satisfaction and operational excellence.

The role offers a hybrid working pattern of 3 days on site, with working hours 9:00 AM–5:00 PM.

Who We Are

Who We’re Looking For

We’re looking for someone who, alongside the key criteria below, will sign up to our values of Trust, Respect, Involve, Challenge and Deliver Excellence.

Key Responsibilities

Take full ownership and accountability for the assigned sites, ensuring they are maintained to a high standard and meet all contractual and compliance requirements.
Monitor the performance of contractors and service providers, holding them accountable for the quality and timeliness of their work.
Manage all property management functions, including void turnarounds (viewings, sign‑ups, mutual exchanges), inventory management, and check‑out appointments.
Address and manage anti‑social behaviour cases, including the preparation and serving of legal.st notices, and represent the organisation in court proceedings when necessary.
Respond to tenant and client enquiries via telephone and written correspondence, ensuring timely and professional communication.
Prepare and support the production of accurate and timely monthly / quarterly client reports.
Conduct regular estate inspections, identify issues in communal areas, and ensure that required actions are completed without delay.
Manage residential compliance, log and track tenant repairs using Fix‑Flo software and client systems, and oversee defect resolution.

Key Requirements

A good understanding and knowledge of affordable rent unit management, residential lettings and the property industry.
Knowledge of housing legislation and current practice.
Be able to perform a whole range of housing management, including voids, sign‑ups, estate inspections andрт-р.
Be able to work proactively under own initiative.
Car user – travel to other sites will be required.
Possesses CIH / ARLA qualification or similar, or willing to undertake such qualifications.

Our Offer