Property Manager

Humphrey & Kirk; Newbury; On-site; GBP 25,000 - 30,000; Full time

Job summary

A property management firm in Newbury seeks a Property Manager to handle client enquiries, manage a portfolio, and coordinate property maintenance. The ideal candidate possesses strong interpersonal skills and attention to detail, thriving in a busy environment. The salary ranges from £25,000 to £30,000 based on experience.

Qualifications

• Eager to learn new things.
• Has a fierce eye for detail.
• Able to work in a busy environment.

Responsibilities

• Manage client enquiries and respond professionally.
• Liaise with landlords and tenants regarding property management.
• Maintain the online reporting system for property issues.

Skills

Interpersonal skills

Attention to detail

Communication

Time management

Tools

FixFlo

Reapit

Job description

Overview

This position involves handling client enquiries, coordinating property maintenance and inspections, managing a portfolio of properties, and liaising with landlords, tenants, and service providers. The role requires strong interpersonal skills, attention to detail, and the ability to work in a busy environment.

Responsibilities

• Answering the telephone to set company standards and deal with enquiries in a professional and friendly manner
• Meeting with clients visiting the office
• Responding to enquiries via e-mail
• Liaising with landlords and tenants to gather and provide feedback on property inspections and maintenance work
• Manage a portfolio of approximately 170 – 190 properties (after training)
• Dealing with all maintenance enquiries with landlords and tenants
• Keeping the online reporting system (FixFlo) up to date on a daily basis
• Dealing with notices from tenants
• Preparing and serving section 21 notices
• Deposit negotiations at the end of a tenancy
• Renewal negotiation between landlord and tenant
• Management inspections completed on a weekly basis (visiting each property every 3 to 4 months)
• Managing Database/CRM system (Reapit) for own portfolio of properties
• Dealing with ingoing and outgoing tenant utility bills

Hours: Monday - Friday on a rota basis - 8:00 to 4:00pm / 10:00 to 6:00pm

Salary: £25,000 - £30,000 (Depending on experience)

Qualifications and Attributes

• Is eager to learn new things
• Has a fierce eye for detail
• Is confident to admit mistakes
• Is easy to get on with
• Is proud of providing an excellent service
• Stays calm in a busy environment
• Is comfortable accepting criticism and acting on it
• Is honest and trustworthy
• A strong work ethic
• A successful track record in academic, professional, or personal life
• A desire to grow as an individual