We are seeking a proactive and commercially minded Property Manager to join our high-performing team. You'll take day-to‑day ownership of a diverse commercial property portfolio, acting as the key link between Asset Managers, Property & Facilities Management, and Operational Finance. Your role will be crucial in optimising cash flow, driving operational excellence, and ensuring a first-class tenant experience., Portfolio & Tenant Management
Responsibilities
- Take full ownership of your allocated portfolio, ensuring all properties are maintained to a high, market-ready standard.
- Act as the primary contact for all landlord and tenant matters, including statutory notices, lease compliance, and general queries.
- Lead the response to tenant applications, identifying potential value‑add opportunities in collaboration with Asset Managers.
- Support leasing activity including viewings, ensuring the presentation of assets aligns with marketing and business goals.
- Work closely with Asset Managers to provide regular performance updates and contribute to business plans.
- Liaise with Property Administrators to ensure all property data is accurate and up to date.
- Collaborate with Finance to ensure timely invoicing and rent collection, and develop collection strategies for outstanding debts.
- Lead the service charge budget process, ensuring transparency, value for money, and cost recovery.
- Review supplier contracts regularly, identifying opportunities to reduce costs and improve efficiency.
- Oversee service charge reconciliations and invoice approvals, maintaining compliance with KPIs and RICS standards.
- Coordinate with Facilities Managers to ensure compliance with Health & Safety and statutory obligations.
- Manage insurance matters including renewals and claims with brokers.
- Drive ESG initiatives by capturing tenant data and identifying areas for improvement across your portfolio.
- Ensure utility metering across common and demised areas is accurate and technically sound.
- Mentor junior team members and contribute to their development.
- Share knowledge, problem‑solve collaboratively, and contribute to the wider success of the team.
Qualifications
- Experience level: 5+ years of Commercial Property Management experience ideally with a retail focus.
- 5+ Years of Property Management experience (excluding residential).
- Strong track record in commercial property management across office, retail, or mixed‑use assets – retail advantageous.
- Deep understanding of lease obligations, landlord/tenant responsibilities, and service charge administration.
- Experience in supplier procurement, service charge budgeting, and delivering value for money.
- Financially literate, with the ability to understand and support reporting on budgets and asset performance.
- Comfortable navigating health & safety and statutory compliance across multi‑site portfolios.
- Confident communicator, capable of building strong relationships with tenants, internal teams, and senior stakeholders.
- Highly organised, proactive, and adaptable to change in a fast‑paced environment.
- Experience with property management software (desirable).
Benefits
- Competitive salary + discretionary bonus.
- 25 days holiday + bank holidays.
- Private Medical Insurance & Healthcare Cash Plan.
- 5% employer pension contribution.
- 3x life assurance.
This is an opportunity to make a meaningful impact within a forward‑thinking real estate business. If you're looking for a role where you can grow, lead, and help shape the future of a high‑quality property portfolio - we'd love to hear from you.