Property Loss Adjuster

Davies; City Of London; Remote; GBP 30,000 - 50,000; Full time

Job summary

A leading claims management firm in the UK is seeking a Property Loss Adjuster to manage a varied caseload of claims. The role requires a strong background in domestic and commercial claims, with opportunities to work in a fast-paced environment. Ideal candidates will possess recognized qualifications and excellent communication skills. You will enjoy benefits such as 25 days holiday and a pension with matched contributions.

Benefits

Discounts for over 800 retailers

25 days holiday (rising with service)

Well-being centre

Pension - matched contribution at 5%

Life Assurance (4 x basic salary)

Qualifications

• Experience in handling a range of claims of varying complexity.
• Ability to work in a fast-paced and changing environment.
• Prepared to work nationally with overnight stays.

Responsibilities

• Handle a broad and busy caseload of claims.
• Ensure correct policy interpretation and validation.
• Build good working relationships with clients and colleagues.

Skills

High level of Property Loss Adjuster experience

Strong verbal and written communication

Attention to detail

Time management

Organizing and managing own workload

Education

Recognized professional qualifications at diploma level

5 Grade A-C's GCSEs including Maths and English

Job description

Property Loss Adjuster Property Loss Adjuster

Department : Claims Management

Employment Type : Permanent - Full Time

Location : Home United Kingdom

Reporting To : Sarah Molyneux

Description

New Opportunity

As our next Property Loss Adjuster, you'll handle a range of claims of varying complexity and value; and you'll enjoy working to a broad and busy caseload. You will also be motivated by every day being different. So, you'll need to come to us with a strong background in both Domestic and commercial claims, and the appetite to operate in a remote team within a fast-paced and continually evolving environment.

Your New Role

• Work to achieve agreed activity levels with the intention of continuously reducing WIP throughout the year.
• Process all invoices and approve estimates within 5 working days of receipt / agreement.
• Take responsibility for issuing interim fees during the claim life cycle as highlighted centrally.
• Fullpletion of all prepared site notes templates and associated documentation within set SLA's
• Ensure that the data contained in Cq is accurate at all times.
• Assist in maintaining accurate management information by completing spreadsheets as necessary.
• Reduce elapsed timescales by providing and fostering a pro‑active approach to file management.
• Identify cases of possible fraud and recoveries and refer as appropriate within set SLA's.
• Work to ensure correct policy interpretation and validation.
• Prepare, check and approve where appropriate, reports for clients in accordance with agreed SLA's and formats.
• Ensure files are up to audit standards at all times.
• In conjunction with designated colleagues pro‑actively update customers and clients where necessary in accordance with agreed client SLA's
• Take responsibility for following agreed / documented procedures when dealing with problems and complaints.
• Build good working relationships with clients and staff, internal and external to the Davies Group
• Maintain an awareness of business opportunities and refer all identified opportunities to Davies Group
• Responsible for out of hours calls into the Davies Group via a pre‑set rota

What You'll Bring to the Role

• High level of Property Loss Adjuster experience
• Already hold or working towards recognized professional qualifications at a diploma level
• Accuracy, attention to detail and an analytical approach
• Strong verbal and written communication
• Demonstrable experience of organising and managing own workload is essential
• Ability to work in a fast paced and changing environment where flexibility is required to accommodate peaks and troughs in workload.
• Excellent time management to be able to work to short / changing deadlines.
• 5 Grade A-C's GCSE's or equivalent including Maths and English
• Being prepared to work nationally on occasion with overnight stays.
• Being prepared to work on standby on a Rota and during busy times at weekends and public bank holidays

Not sure you meet all qualifications? Let us decide! Research shows that women and members of other under‑represented groups tend to not apply to jobs when they think they may not meet every qualification, when in fact, they often do! We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

Benefits

Davies are committed to being a diverse and inclusive workplace. We welcome candidates of all genders, gender identity and expression, neurodiversity, sexual orientation, disability, physical appearance, body size, race, age, nationality, and belief (or lack thereof).

Join us and enjoy our ever‑evolving benefits, including but not limited to :

• Reward platform - discounts for over 800 retailers
• 25 days holiday (rising with service)
• Well‑being centre
• Recognition programme
• Paid fertility appointments
• Fostering friendly employer
• Pension - matched contribution at 5%
• Life Assurance (4 x basic salary)
• Development, training, and professional qualification