Property Claims Handler

ClaimSorted; Remote; GBP 30,000 - 40,000; Full time

Job summary

A cutting-edge InsurTech company in the United Kingdom is seeking a Property Claims Handler for a remote, full-time role. The ideal candidate will have experience in property claims and strong communication skills. Responsibilities include managing claims from notification to closure, ensuring excellent customer service, and making informed coverage decisions. This is an exciting opportunity to work with a passionate team focused on delivering high standards in the claims process.

Benefits

Generous compensation & equity

30 days of remote work abroad annually

28 days of leave annually

Health Insurance

Training budget

Company offsites

Be part of a passionate team solving hard problems

Work closely with founders

Qualifications

• Experience in managing insurance claims from start to finish.
• Excellent comprehension of insurance policy wordings.
• Eager to learn new products and adapt to new challenges.

Responsibilities

• Manage a portfolio of insurance claims from notification to closure.
• Communicate with customers and third parties for information.
• Support customers empathetically throughout the claims process.
• Investigate claims details against policy coverage.
• Make accurate coverage decisions based on policy insights.
• Maintain service level requirements for a fast claims experience.

Skills

Property or Gadget Claims experience

Knowledge of insurance fundamentals

Strong verbal and written communication

Passion for customer service

Ability to adapt to technology

Job description

Job Title : Property Claims Handler Type : Full-Time Location : Remote

What we are looking for

We are looking for talented individuals to join our expanding claims department and to lead on delivering first class Property Claims handling. This is an exciting opportunity to join a highly experienced and expert team, who are at the heart of our business. We love people who are passionate about the customer.

About ClaimSorted

ClaimSorted is an InsurTech shaping the future of claims. We combine advanced AI with a best-in‑class team to manage the entire claims process for insurance companies—from receiving a claim to making coverage decisions and issuing payments.

We’ve secured multi‑million dollar funding and are backed by top investors, including Y Combinator, with a strong pipeline of customers that features some of the largest insurance companies in the world. More at : claimsorted.com.

Responsibilities

• Manage of a portfolio of insurance claims from notification to closure
• Communicate with the customer and other third parties to gather all required information for the claim
• Support the customer effectively and with empathy throughout the claim experience
• Investigate claim details against the policy coverage and follow all claim processing guidelines
• Make accurate coverage decisions
• Provide a fast and easy claims experience, always meeting service level requirements
• Help define our Property Claims processes and claims system to be best in class
• Support your team and the wider business to meet our customer and business needs

Skills and Experience required

• Previous experience in Property or Gadget Claims
• Knowledge of the fundamentals of insurance
• Ability to interpret and apply insurance policy wordings
• Strong verbal and written communication skills, including excellent listening skills
• A passion for delivering 5-star customer service
• A team player, always willing to support colleagues for the benefit of the customer and business
• Ability to embrace and adapt to new technology
• Desire to learn new products and skills - we are always learning!

• Generous, transparent compensation & equity
• 30 days of remote work abroad annually
• 28 days of leave annually
• Health Insurance
• Training budget
• Company offsites
• Be part of a passionate team solving hard problems
• Work closely with founders and learn how to scale a startup from 0 to 1
• Help build the engineering team and shape the company culture of a YC-backed startup