Property & Central Administrator

Cobalt Consulting (UK) Ltd; Greater London; On-site; GBP 28,000 - 35,000; Full time

Job summary

A property management firm in Greater London seeks an experienced Central / Property Administrator to ensure smooth departmental operations. The role includes providing administrative support, managing utilities accounts, and liaising with tenants and contractors. Ideal candidates will have A-levels in Business or Administration, relevant experience, and strong organizational skills. Join a dynamic team committed to maintaining high standards in property management.

Qualifications

• Previous experience in a property-related role (commercial or residential).
• Excellent organisational and problem-solving skills.

Responsibilities

• Support the day-to-day administration of the Commercial Property Management team.
• Liaise with utility providers to resolve billing and service issues.
• Submit contractor invoices to the Accounts team.

Skills

Organisational skills

Problem-solving

Knowledge of repairs and maintenance

Understanding of health & safety requirements

Education

A-levels or equivalent qualification in Business, Administration or similar

Tools

Property management systems (e.g. Horizon, Meridian/Vantify)

Job description

About the Company

This client is a well-established, privately owned property investment and management business with a substantial and diverse portfolio of commercial and residential assets across the UK.

The Role

An opportunity has arisen for an experienced Central / Property Administrator to join the in-house Commercial Property Management team on a permanent basis. This role is central to the smooth running of the department, providing high-quality administrative support and acting as a key point of coordination between property managers, tenants, contractors and internal teams.

Key Responsibilities

General Administration & Department Support

• Support the day-to-day administration of the Commercial Property Management team
• Act as the first point of contact for tenant and contractor enquiries
• Work closely with Property Managers and internal departments including Lettings, Residential, Service Charge and Legal

Ticketing & Job Orders

• Log maintenance issues and raise tickets accordingly
• Generate job orders as instructed by Property Managers
• Track works from instruction through to completion

Purchase Order (PO) Management

• Raise and issue POs for commercial repair and maintenance works
• Obtain and record contractor quotations
• Amend and close POs following job completion
• Maintain accurate PO trackers

Health & Safety Compliance

• Support the coordination of health and safety compliance across the portfolio
• Arrange audits and monitor compliance schedules
• Attend monthly compliance meetings
• Assist with remedial works and compile compliance statistics
• Carry out site visits where required

Utilities Administration

• Coordinate the setup and closure of utility accounts for commercial and residential properties
• Liaise with utility providers to resolve billing and service issues
• Maintain accurate utility records and account details
• Assist with meter readings and tenant changeovers

Invoicing & Finance Support

• Submit contractor invoices to the Accounts team
• Investigate and resolve invoice discrepancies
• Carry out weekly invoice status checks

Tenant & Contractor Liaison

• Act as a key contact for commercial tenants
• Support with repairs, service charge, utilities and insurance queries
• Issue clear instructions to contractors and monitor progress of works

Additional Duties

• Manage and track keys
• Assist with diary management for the Commercial Property team
• Monitor shared administration and utilities inboxes
• Attend supplier review meetings
• Oversee telephone system setup and call diversions

Person Specification

Essential

li>A-levels or equivalent qualification in Business, Administration or similar

Previous experience in a property-related role (commercial or residential)

Knowledge of general repairs and maintenance

Understanding of health & safety requirements

Excellent organisational and problem‑solving skills

Desirable

• Experience using property management systems (e.g. Horizon, Meridian/Vantify)
• Willingness to undertake occasional travel