Property After-Sales Specialist — Client Experience

CLD Recruitment (Leeds) Ltd; Leeds; Hybrid; GBP 26,000 - 28,000; Full time

Job summary

A recruitment agency in Leeds is looking for a proactive Client Service Executive for their Property After Sales team. This role involves managing client journeys from post-exchange to completion, ensuring smooth communications with buyers and vendors. The ideal candidate will have essential customer service experience and preferably some property knowledge. The role offers a competitive salary, hybrid working options after probation, and additional perks such as holiday time and monthly awards.

Benefits

Competitive salary

Hybrid working after probation

28 days holiday + Christmas closure

Birthday off

Quarterly incentives and monthly awards

Qualifications

• Experience in customer service is essential.
• Property experience is preferred.
• Must be highly organized with strong attention to detail.
• Confident communicator and team player required.
• Comfortable with basic financial administration.

Responsibilities

• Act as the main point of contact for buyers post-exchange.
• Liaise with brokers, developers, and agents.
• Coordinate valuations and snagging reports.
• Raise invoices and purchase orders.
• Manage and resolve client queries.
• Support the After Sales Manager as needed.

Skills

Customer service experience

Confident communicator

Organizational skills

Attention to detail

Team player

Job description

A recruitment agency in Leeds is looking for a proactive Client Service Executive for their Property After Sales team. This role involves managing client journeys from post-exchange to completion, ensuring smooth communications with buyers and vendors. The ideal candidate will have essential customer service experience and preferably some property knowledge. The role offers a competitive salary, hybrid working options after probation, and additional perks such as holiday time and monthly awards.