Project Support Officer

Sellick Partnership; Birmingham; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A recruitment business is seeking a Project Support Officer in Birmingham on a temporary basis for 2 to 3 months. This hybrid role involves supporting programme administration within the education sector. Ideal candidates will have experience in academic administration or similar environments, strong organisational skills, and the ability to handle student inquiries. The position offers a salary between £14.70 and £16.23 per hour, with immediate start available.

Qualifications

• Previous experience in programme or academic administration.
• Ability to manage multiple tasks in a fast-paced environment.
• Proactive approach with minimal supervision.

Responsibilities

• Support programme administration across the academic lifecycle.
• Maintain accurate student and programme records.
• Respond to enquiries from students and academics.
• Process assessment information and manage student changes.
• Prepare paperwork for programme-related meetings.

Skills

Organisational skills

Managing deadlines

Handling student enquiries

Attention to detail

Communication with academic staff

Job description

Role: Project Support Officer (Temporary - 2 to 3 Months)
Salary: 14.70 - 16.23 per hour + holiday pay
Location: Hybrid (2-3 days on-site each week)
Start: ASAP
Organisation: Education Sector

We're supporting an organisation in the education sector that needs an experienced Project Support Officer to join them on a short-term basis. The role is full-time and ideal for someone who's used to juggling different tasks and keeping programme activity running smoothly, especially at busy points in the academic cycle.

You'll be working closely with academic staff, students and wider admin teams, making sure programme processes are carried out accurately, on time and in line with university regulations. The role may suit someone who's worked in higher education before, or anyone confident with complex admin work and student-facing enquiries.

Key responsibilities include:

• Supporting programme administration across the full academic lifecycle, following agreed policies and procedures.
• Maintaining accurate student and programme records across university systems.
• Responding to day-to-day enquiries from students, academics and internal departments.
• Processing assessment information such as marks entry, exam board paperwork and results communication.
• Administering student changes including withdrawals, transfers, interruptions and module adjustments.
• Preparing agendas, paperwork and minutes for programme-related meetings.
• Helping to embed and maintain standardised processes to improve consistency across teams.
• Working with other administrators to share updates, resolve issues and support smooth programme delivery.
• Assisting with the collection and monitoring of attendance and engagement data.
• Supporting wider university events such as enrolment, graduation, open days and clearing where needed.

What we're looking for:

• Previous experience in programme or academic administration (HE experience is helpful but not essential if you've worked in a similarly structured environment).
• Strong organisational skills and confidence managing deadlines in a fast-moving setting.
• Comfortable handling student enquiries and communicating with academic staff.
• Someone proactive and detail-aware who can contribute quickly with minimal hand-holding.

If you're available immediately or at short notice, feel free to get in touch and I can run you through next steps.

Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide and we assess applications based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice on our website.