Project Manager

KFC UK & I - Technology; Woking; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading fast-food brand seeks an experienced Project Manager for their Woking office. You will manage strategic digital projects across various domains, ensuring that project scope, schedule, and risks are well-tracked. The ideal candidate will have at least 5 years of experience in project management and skills in stakeholder management, with knowledge of project management tools. This position offers hybrid working and various benefits including health care and a competitive salary.

Benefits

Up to 11% company pension contributions

Fridays off at 1 PM

25 days holiday plus bank holidays

5 Live Well Days a year

Private healthcare and mental health coaching

25% off food

Qualifications

• Minimum 5 years' experience working as a Project Manager.
• Exposure to hospitality or retail environments.
• Experience in managing multiple projects across multiple sites.

Responsibilities

• Define project scope, goals, and deliverables to support business goals.
• Proactively manage changes in project scope and devise contingency plans.
• Ownership of projects from initiation to delivery.
• Coach, mentor, motivate, and supervise project team members and contractors.

Skills

Project Management Qualification

Stakeholder management skills

Analytical mindset

Communication skills

Experience in project management tools

Education

Qualifications in project management

Tools

Jira

Monday.com

Job description

WelcometoKFC.Homeoftherealones.

Weselltheworld’sbestchicken.Seriously.Andwe’vedoneitsince1939,whentheideaofcrispy,originalrecipechickentookKentuckybystorm.Now,we’reproudtoserve1000+communitiesacrosstheUKandIreland,bringingthegrit,prideandiconicreputationthatwestartedwith,allthoseyearsago.

AcrosstheRestaurantSupportCentre(RSC),wecometoworktobeourselves,andtomakesomethingofourselves.Wewanttoseeourpotentialgothatlittlebitfurther,aspartofoneoftheworld’smosticonicbrands.

What’sthegig?Well,yousupportourrestaurants—andwe’llsupportyoueverystepoftheway.Simple.Ourdoorsareopen—andtheycantakeyouanywhere.

Allweaskisthatyoubeyou.Becausethatmakesus,us.Soundgood?Great.Let’sfindoutaboutthatjob.

THETEAM

OurTechteamisa60+strongteamofcuriousminds,buildingthedigitalexperiencesthatpowerKFC–fromapptokiosk,deliverytocheckout.Weworkcross-functionally,movefast,andstayfocusedonwhatmatters:creatingsmartsolutionsthatmakethingsbetterforourcustomersandourteams.

Abouttherole

WeareseekingahighlyexperiencedandadaptableProjectManagertoleadstrategicprojectsacrossourDigital&RestTechnologydomains.Thisrolerequiresadynamicleadercapableofmanagingcomplexprojects,engagingdiversestakeholders,anddeliveringimpactfuloutcomesinafast-pacedenvironment.Thisisabrilliantopportunityforatechnologisttoexposethemselvestoabroadrangeoffunctionsacrossthebusiness.Keyopportunitieswithintheroleinclude:

• PointofSale–deliveringournextgenerationPOSsolutionfortheUK&Irelandacrossover1,000sites.
• Menu–transformingourmenusystem&datatoensurewehaveanagile,efficientandrobustmenusolution.
• RestaurantArchitecture–driveresilienceandoptimisationaroundchannelinjectionsandfuturetechnologyintegrations.

Astrongunderstandingandtrackrecordofmanaginggovernancetoensurescope,schedule,cost,andriskistrackedandmitigatediscrucial.

Abovealltheindividualswillneedtobehighlyadaptableandwillbeexpectedtoengageabroadrangeoftechnicalandnon-technicalstakeholders,aligningalltothebestoutcome.

Whatwillyouspendyourtimedoing?

YouwillreportintotheSeniorProgrammeManagerforKFCTechandworkwithinthePortfolioteam.Thisteam’sprimaryresponsibilityisaroundhybriddeliveryofprojects&programmesandyouneedtohaveabroadunderstandingofdifferentdeliverymethodstobesuccessfulinthisrole.Someotherkeyrequirementsarelistedbelow:

• Defineprojectscope,goals,anddeliverablesthatsupportbusinessgoalsincollaborationwithseniormanagementandstakeholders.
• Proactivelymanagechangesinprojectscope,identifypotentialcrises,anddevisecontingencyplans.
• Ownershipofprojectsfrominitiationtodelivery.
• Coach,mentor,motivate,andsuperviseprojectteammembersandcontractorsandinfluencethemtotakepositiveactionandaccountabilityfortheirassignedwork.
• Beabletoworkwithahybriddeliveryframework,thatempowerstheteamtobeselfsufficientonaday-to-daybasisbutalsoprovidesoverallvisibility&governanceoftheproject.
• Beingagreatcommunicatortobothourinternalstakeholders(otherheadofficefunctions),globalstakeholders(otherYummarkets&GlobalProductTeam)andfrontfacingstakeholders(restaurants&franchisees)ensuringtheyareengagedwhennecessaryandsupportedwhenneeded.
• Establisharobustprocessforearlylifesupportforprojectgo-livesandtransitiontoourservicedeskforBAU.
• BuildrapportandestablishgreatrelationshipswithbothstrategicpartnersandFranchiseswhennecessary.
• Confidentinpresentingtoawiderangeofstakeholdersacrossvaryinglevelsofseniorityandensuingcontentistailoredtobeengagingandsuccinct.

Whatwelovefromyou:

Qualificationsinprojectmanagement(agile/waterfall)arerequired,withanytechnicalqualificationspreferred,howeverapplicantswithequivalentexperienceandproventrackrecordswillalsobeconsidered

• ProjectManagementQualificationacrossbothawaterfallandagileframework.
• Provendeliverytrackrecordwithtechnologysoftwareandhardware.
• Minimum5-years’experienceworkingasaProjectManager.
• ExposuretoworkinginalikeforlikeenvironmentacrosseitherHospitalityorRetail.
• Experiencemanagingmultipleprojectsacrossmultiplesites.
• Clearandconcisecommunicator.
• Greatstakeholdermanagementskills,includingdemonstratingabilitytoinfluenceandlead.
• Experienceinrunningworkshopstoideateandalignstakeholders.
• Analyticalmindsetleveragingdatatomakedecisionsandensureallpartiesareclearontheknowledgederivedfromthisanalysis.
• Abilitytoworkinahighpressuredandagileenvironment,ensuringteamsremainfocusedandon-track.
• KnowledgeofPMOprocesses.
• Broadknowledgeacrossarangeofprojectmanagementtools(Jira,Monday.com).
• Goodcomputerliteracyskills(Microsoftbasedapplications).

What’sinitforyou:

Weofferbenefitsthatmakeyourlifethatlittlebiteasier—becauseweknowthejuggleisreal.

Fromflexible,hybridworkingtoFri-YayearlyfinishesandLiveWellDays,we’vecreatedapackagethatsupportstherealyou,inandoutofwork.

You’ll get:

• ?HybridworkingfromourWokingRSC(just24minsfromLondon)
• ?Upto11%companypensioncontributions
• ?Fri-Yayfinishesat1pmeveryFriday
• ?25days’holiday(plusbankhols)
• ?5LiveWellDaysayear,justforyou
• ?Bonusschemelinkedtocompany&personalperformance
• ?Privatehealthcare,DigitalGPaccess&mentalhealthcoaching
• ?Enhancedparentalleaveandflexiblereturnoptions
• ?Studysupport,incomeprotection,lifecover&more
• ?Andyes—25%offthechicken

THEROADTOBECOMINGAREALONE...

1. Apply(Goon...doit)–sendusyourCVandansweracoupleofappquestions.
2. IntrocallwithourTalentTeam
3. VirtualcallwithHiringManager
4. VirtualcallwiththeLeadershipTeammember

Ready?

Wehopeso,ifyou’rereadytobepartofourcommunity,now’sthetimetoapply.

BewareoffakejobpostingsusingYum!and/orourbrandlogos--KFC,PizzaHut,TacoBellandHabitBurger&Grill--onfraudulentsites.Yum!Brandsonlypostsjobsonofficialcareerspagesandneverasksformoneyduringonboarding.AvoidunsolicitedcontactsviaTelegram,WhatsApporsimilarsocialapps.

Compensation: Competitive salary