Project Manager

NEC Group; West Midlands Combined Authority; Hybrid; GBP 36,000 - 43,000; Full time

Job summary

A leading events organization in Birmingham is seeking a Project Manager to oversee event media delivery and ensure customer satisfaction. The ideal candidate will have over 2 years of experience, strong project management skills, and proficiency in design software. This role offers a competitive salary, hybrid working options, and extensive benefits including private medical insurance and pension plans.

Benefits

Competitive Salary

Flexible/hybrid working options

25 days annual leave

Free onsite parking and lunch

Pension matching up to 7%

Life Assurance cover

Private Medical Insurance

Healthcare Cash Plan

Qualifications

• Over 2 years experience in fast-paced, target-driven sales environments.
• Detail-oriented and results-driven.

Responsibilities

• Lead the pre-planning, coordination, and execution of public space and in-hall services.
• Build strong relationships with internal teams and external providers.
• Maximise revenue through tailored solutions.

Skills

Proficiency in design software

Project planning

Graphic design

Customer service

Education

IOSHH qualification

Job description

Overview

Job title: Project Manager

Job reference: REQ003747 | Date posted: 23/09/2025 | Application closing date: 29/09/2025 | Location: Birmingham, West Midlands, United Kingdom | Salary: Up to £43,000 | Contractual hours: 36 | Basis: Full time | Job category/type: Exhibitions

About the Role

This role will be responsible for the planning, management, and successful delivery of graphics and event media for organiser and exhibitor public space and in-hall requirements at the NEC, ICC and VOX. Providing a single point of contact to customers to achieve the highest levels of service and customer satisfaction.

Responsibilities

• Lead the pre-planning, coordination, and execution of public space and in-hall services for organisers and exhibitors, ensuring safe installation/removal, statutory compliance, and effective client liaison throughout the event lifecycle.
• Build strong relationships with internal teams and external providers, proactively address client needs and last-minute requests, resolve on-site issues, and maintain high standards of communication and customer service.
• Maximise revenue through tailored solutions, manage accurate service documentation and invoicing, provide quotations, and support team development through coaching, mentoring, and administrative assistance.

About You

Our Ideal Candidate will:

• Be proficient in design software, computer systems, and interpreting technical drawings.
• Experienced in project planning, graphic design, print production, and creating strong visual presentations.
• Over 2 years in fast-paced, target-driven sales environments with a passion for customer service.
• IOSHH qualified, detail-oriented and results-driven.
• We believe in people to people (we are a people first business), love of difference (because embracing and celebrating difference brings our business to life) and being moment makers (memories are made here so we make every moment matter).

What We Offer

• Competitive Salary
• Flexible/hybrid working options
• 25 days annual leave rising to 26 after one year plus all UK bank holidays
• Free onsite parking and lunch when working
• Pension matching up to 7% (and you can contribute more)
• Life Assurance cover
• Private Medical Insurance
• Healthcare Cash Plan and Holiday Buy/Sell
• Exclusive Discounts and many more great benefits