Project Manager

Pathfinder; Greater London; Hybrid; GBP 38,000 - 45,000; Full time

Job summary

An IT Managed Service Provider in London is seeking a Project Manager to coordinate and support complex technical projects. The successful candidate will have experience in an MSP environment and possess strong organizational and communication skills. Responsibilities include managing project timelines, engaging with clients, and preparing documentation. Benefits include hybrid working, fully funded certifications, and healthcare scheme. The role offers a salary up to £45,000.

Benefits

Hybrid working (2 days remote / 3 days in office)

20 days holiday plus bank holidays plus birthday

Fully funded certifications and structured career paths

Healthcare scheme

Gym membership

Cycle to Work scheme

Regular social events

Qualifications

• Experience in an MSP environment is essential.
• IT background with technical understanding required.
• High standard of written English and grammar is crucial.

Responsibilities

• Coordinate project engineers and delivery timelines.
• Support project planning, scheduling, documentation, and budgets.
• Engage with clients to keep projects on track.

Skills

Project management experience in an MSP environment

Strong organization skills

Communication skills

Attention to detail

Problem-solving skills

Customer service orientation

Job description

Project Manager, Permanent, Up to £45,000, London (Hybrid)

Project Manager with IT MSP experience, IT knowledge, and strong organisational skills required by a London based IT managed service provider. In this role you coordinate and support the delivery of complex technical projects with direct client involvement.

This position is within the project management office of an IT MSP, supporting internal teams and client stakeholders across varied infrastructure and systems projects.

Responsibilities

• Coordinate project engineers and delivery timelines
• Support project planning, scheduling, documentation, and budgets
• Manage technical projects from initiation to closure
• Prepare team plans, checkpoint reports, and closure documentation
• Ensure engineer time logging and task completion
• Engage with clients to keep projects on track
• Use provided training to manage projects independently

Required

• Experience in an MSP environment
• IT background with technical understanding
• Strong organisation, attention to detail, and communication skills
• Ability to manage time effectively and work independently
• High standard of written English and grammar
• Problem-solving skills and customer service orientation

Preferred

• PRINCE2 qualified
• Experience using a ticketing system

Benefits

• Hybrid working (2 days remote / 3 days in office)
• 20 days holiday plus bank holidays plus birthday
• Fully funded certifications, exams and structured career paths
• Healthcare scheme, gym membership, Cycle to Work, discounts, regular social events, and more

Get in touch to find out more