Project Coordinator

uMed; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A health research organization in Greater London is seeking a proactive Project Coordinator to support project delivery and engage participants in research programs. This operational role requires strong organizational skills and attention to detail, ensuring processes run smoothly and efficiently. Ideal candidates will be comfortable with digital tools and possess excellent written communication skills. This role offers hands-on experience in research operations and a variety of company benefits including private healthcare and flexible working arrangements.

Benefits

25 days’ holiday plus birthday off

Private healthcare through Vitality

2 paid volunteering days per year

Monthly allowance for benefits

Remote coworking space option

Equipment setup allowance

Enhanced maternity, paternity, and parental leave

Qualifications

• Excellent organisational skills for managing multiple projects.
• Experience with digital tools required for operational tasks.
• Degree in life sciences, psychology, public health, or biomedical sciences preferred.

Responsibilities

• Maintain inventory of study consumables and coordinate shipments.
• Participate in engagement testing and monitor activity.
• Support setup and maintenance of study workflows in the platform.
• Update operational trackers and prepare reports.

Skills

Highly organised

Strong attention to detail

Comfortable working with digital systems

Familiarity with Google Suite

Strong written communication skills

Proactive and reliable

Able to manage multiple tasks

Education

Degree in a relevant subject

Job description

Overview

We are looking for a highly organised and proactive Project coordinator to support the day‑to‑day delivery of projects and internal large‑scale research programmes.

You will work closely with the programme managers and internal teams, helping to ensure that studies run smoothly, participants are engaged effectively, and all logistical and operational processes are delivered to a high standard.

This role is primarily operational and execution‑focused, offering excellent exposure to the practical realities of running complex, real‑world research projects. You will gain hands‑on experience in research operations, digital health and real‑world evidence generation.

• Support audit‑readiness

Responsibilities

Study Operations and Logistics

• Maintain inventory of study consumables, kits and devices
• Coordinate with courier services and generate study shipments
• Track deliveries, returns and failures, or study kits and devices, escalating issues as needed
• Maintain accurate records of all shipments and stock levels

Participant Engagement And Survey Operations

• Participate in engagement and survey testing, reviewing content and functionality
• Ensure correct versions of engagements are implemented and live, enforcing version control
• Monitor engagement activity and survey completion rates
• Support patient engagements

Platform Configuration And Data Quality

• Support the setup and maintenance of study workflows within the platform
• Validate study configurations and survey logic
• Identify and escalation anomalies or system issues

Documentation, Tracking And Reporting

• Update operational trackers following action
• Prepare recruitment summaries
• Support audit‑readiness

Cross‑team coordination

• Work closely with internal teams to support the smooth delivery of activities

Essential

• Highly organised with strong attention to detail
• Comfortable working with digital systems and online tools
• Familiarity with Google Suite
• Strong written communication skills
• Proactive, reliable and eager to learn
• Able to manage multiple tasks and prioritise in a fast‑moving environment

Nice to have

• Degree in a relevant subject (life sciences, psychology, public health or biomedical sciences)

Benefits

25 days’ holiday, plus your birthday off and bank holidays on top.

Private healthcare through Vitality.

2 paid volunteering days per year.

Monthly allowance to spend via our flexible benefits portal.

One day a week working from a coworking space of your choice, if you want to mix up working from home.

Equipment setup allowance to make your home office work for you.

Enhanced maternity, paternity, and parental leave.