Project Co-ordinator

Aran; Bury St Edmunds; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading insulation company in England is seeking a Project Coordinator to manage customer journeys through the project lifecycle. The role involves overseeing installation projects, ensuring timely completion within budget, and requires strong administrative and communication skills. You will work closely with clients, contractors, and the internal team to foster positive relationships and ensure accurate project documentation. Proficiency in Microsoft programs and the Instalr CRM system is essential.

Qualifications

• Must have strong administrative skills and attention to detail.
• Ability to manage multiple projects simultaneously.
• Proven experience in effective communication with different stakeholders.

Responsibilities

• Oversee customer journey from survey phase to project completion.
• Coordinate project responsibilities and documentation.
• Serve as point of contact for clients and contractors.

Skills

Strong administrative skills

Attention to detail

Time management

Effective communication

CRM system usage

Multitasking

Proactive attitude

Tools

Microsoft Outlook

Microsoft Teams

Microsoft Excel

Microsoft Word

Instalr CRM system

Job description

About The Role

As a Project Coordinator, your primary responsibility will be to oversee the customer journey, starting from the survey phase and concluding with the successful completion of the project. You will be accountable for delivering multiple installation projects within specified timelines and budgets. This position necessitates strong administrative skills, with a keen attention to detail, the ability to handle multiple projects and customers simultaneously, with a positive, proactive, professional, and process driven approach.

Responsible for

The effective co-ordination of project responsibilities and associated documentation to ensure the successful delivery of a program of works within the set timeframes.

Key Attributes

• To support and assist the Senior Project Co-Ordinator, Lead Project Co-Ordinator and Senior Management Team.
• To assist with the delivery of the end-to-end management of either individual/multiple jobs contracted to/by Aran Insulation.
• Serve as a point of contact for clients, contractors, and suppliers, maintaining effective communication throughout the project timeline.
• To effectively use Aran’s internal CRM system (Instalr) to capture client/customer information and enable accurate business reporting.
• Demonstrate effective time management with the ability to organise and prioritise tasks including multitasking more than one job/project at any one time.
• Foster positive relationships with stakeholders, with an awareness to recognise any potential concerns and highlighting these to your Senior/Lead Project Co-Ordinator.
• Foster positive relationships with any sub-contractors being utilised as part of the Aran program of works.
• Consistently produce accurate work with strong attention to detail, using the pricing matrix where required.
• Consistently maintain accurate project documentation including required client communications.
• Effectively use Microsoft programs such as Outlook, Teams, Excel and Word to produce project documentation including quotes and project trackers, and to schedule and host/attend meetings when required.