Programme Officer

Thomson Reuters; Croydon; On-site; GBP 35,000 - 45,000; Full time

Job summary

A prestigious global organization is seeking a dynamic Programme Officer to innovate and expand their TrustLaw programme in the EMENA region. This role supports relationships with civil society organizations and social enterprises, while managing pro bono requests and implementing strategies that enhance membership. Candidates should have 2-3 years of relevant experience, excellent communication skills, and a right to work in the UK. The position offers competitive salary packages and opportunities for professional development.

Benefits

Competitive salary packages

Market-leading benefits

Access to training opportunities

Qualifications

• 2-3 years of experience in the NGO or social impact sector.
• Good understanding of the NGO and legal services sectors.
• Excellent organisational and time-management skills.

Responsibilities

• Build relationships with NGOs and social enterprises.
• Design strategies to expand the community of members.
• Manage pro bono requests and connect clients with lawyers.

Skills

Experience in the NGO or social impact sector

Excellent communication skills

Project management experience

Fluency in English

Attention to detail

Research and analytical skills

Education

Degree in a relevant field

Tools

Salesforce

Databases

Job description

The Foundation is recruiting a dynamic Programme Officer to help expand, strengthen, and innovate our TrustLaw programme in the Europe, Middle East and North Africa (EMENA) region. Reporting to the Senior Legal Programme Manager, EMENA, and working closely with the regional Programme Manager and Senior Legal Officer, the Programme Officer will play a key role in supporting TrustLaw's community of civil society organisations, social enterprises and independent media organisations, and support the team on thought leadership initiatives.

Responsibilities

• Building and stewarding relationships with civil society organisations, social enterprises and independent media organisations in the region.
• Designing and implementing strategies to expand and diversify our community of NGO and social enterprise members across the region.
• Administering the TrustLaw service, including recruiting and vetting new members, collecting feedback, fielding questions, updating databases, and running reports.
• Managing pro bono requests, including connecting the pro bono client with lawyers, collecting feedback and following up with the parties involved.
• Contributing to the TrustLaw global annual strategy, and supporting the implementation of a regional strategy to expand and activate TrustLaw membership, ensuring we serve the best NGOs, social enterprises and independent media organisations, as well as the strongest law firms and corporate in‑house legal teams.
• Executing a robust communications, engagement and outreach strategy that includes member events, promotion of TrustLaw publications, and newsletters.
• Maintaining a high profile in the EMENA region by attending, supporting and coordinating events for TrustLaw and the Thomson Reuters Foundation, including by speaking publicly on our work at panels, roundtables, panel discussions, workshops, trainings, conferences and other speaking engagements.
• Assisting with other duties as required and providing surge‑capacity support.

Qualifications

• 2-3 years of experience in the NGO, social enterprise or social impact sector.
• A good understanding of the NGO, social enterprise, and social impact sectors in EMENA (and, in particular, the UK).
• A good understanding of the legal services sector and legal pro‑bono is highly favourable.
• Prior experience working on issues of media freedom, responsible business, digital rights, or human rights would be a plus.
• Experience of service delivery in the NGO sector is highly favourable.
• Experience of project management or co‑ordination is highly favourable.
• Excellent time‑management and organisational skills including the ability to effectively and independently manage multiple matters and projects in a fast‑paced environment.
• Excellent research, drafting and analytical skills, with strong attention to detail.
• Excellent interpersonal and communication skills – able to establish and maintain positive working relationships internally and externally with people from a wide variety of cultures and backgrounds.
• Being ambitious, dynamic, and creative.
• Experience in Salesforce would be favourable; experience working with databases essential.
• Experience organising events or trainings would be favourable.
• Fluency in English; other languages favourable (e.G. French, Spanish, German, Arabic).
• Willingness to travel internationally.
• Pre‑existing right to work in the UK.

To apply for this position, send your CV and cover letter in English, describing how you meet the specifications for this role, what you bring to it, and your availability to start. Applications without a cover letter will not be considered.

Global Perspective and Impact: Interested in working for a dynamic global organization with a focus on social impact? With hubs all over the world from Bangkok to Madrid to Rio de Janeiro, join a truly international team with a shared goal of helping to build societies around the world that are free, fair, and informed.

Unique Approach: Our expertise in media and the law is world class. We combine the power of both to address the critical issues faced by humanity.

Our Relevance: With a focus on advancing media freedom, fostering more inclusive economies and promoting human rights, our work has never been more needed than right now.

Industry Competitive Benefits: We offer competitive salary packages and market‑leading benefits.

Learning & Development: We are dedicated to the continual professional development of our employees and offer access to both in‑house and external training opportunities.