Programme Administrator | Moorfields Eye Hospital NHS Foundation Trust

Moorfields Eye Hospital NHS Foundation Trust; Greater London; On-site; GBP 100,000 - 125,000; Full time

Job summary

A leading healthcare provider in Greater London is seeking a Programme Administrator to deliver high-quality administrative support within the MoorConnect Programme. The successful candidate will act as a first point of contact, manage workloads, and support key meetings. This role offers comprehensive benefits including NHS pension scheme eligibility and professional development opportunities while maintaining confidentiality and integrity.

Benefits

Opportunity to join the NHS Pension Scheme

Free 24/7 independent counselling service

Learning and development opportunities

Access to Blue Light Card and NHS Discount Schemes

Free Pilates classes

Flexible working friendly organisation

Responsibilities

• Act as first point of contact for staff and external organisations.
• Provide a comprehensive and confidential administrative service.
• Manage and prioritise a busy workload using initiative.
• Prepare and distribute papers for key meetings.
• Support the Programme Manager in preparation for meetings.

Job description

The post of Programme Administrator is to provide a comprehensive, high quality and confidential Programme administrative service within the MoorConnect Programme.

Responsibilities

• To act as first point of contact for staff and representatives of external organisations, dealing with all enquiries in a professional and courteous manner.
• To provide an efficient, comprehensive and confidential administrative service to the MoorConnect Programme.
• To manage and prioritise a busy workload for the Programme using a high level of initiative.
• To demonstrate a high level of communication and interpersonal skills in dealing with a wide range of NHS staff and external agencies/organisations.
• To plan and organise, prepare and distribute papers, attend, take and circulate minutes for the following key meetings: MoorConnect Programme Board, Sub-Group Board, Readiness Steering Group, Clinical and Operational Advisory Group and other groups on request.
• To support the Programme Manager and Programme Management Officer in the preparation for these meetings and to constantly monitor and reassess tasks in hand.
• To prepare and follow up relevant actions after meetings and circulate as necessary.
• To manage accurate and up‑to‑date the Programme Generic Inbox and triage messages as required.
• To develop and maintain effective electronic filing systems for the team.
• To be proactive and use initiative to deal with urgent/important/confidential matters that have been notified to the office – ensuring that clear communication and consultation with appropriate managers takes place for appropriate decisions/actions to be made as soon as possible.
• To produce correspondence on behalf of the Programme Director and Programme SROs.
• To support the Programme Communications on Programme Away Days and other Programme Events by completion of specified tasks (e.g. catering booking, invitation sending, booking rooms etc).
• To be responsible for the development and completion of assigned projects within agreed timescales and to initiate and follow through any research and investigation required for such projects.
• To work independently as required, using initiative, setting own priorities and being accountable for own actions and decisions.
• To provide a flexible approach to tasks and problem solving and to be prepared to take additional responsibilities and work to extended timescales as required.
• To maintain a high degree of confidentiality and personal integrity.
• To deliver against agreed objectives and PDP.
• To perform other duties relevant to the post.

Benefits

• Salary including High-Cost Area Supplement
• Opportunity to join the NHS Pension Scheme
• Free 24/7 independent counselling service
• Learning and development opportunities
• Easy and quick transport links
• A range of attractive benefits and discounts
• Access to Blue Light Card and other NHS Discount Schemes
• Free Pilates classes
• Full support and training to develop your skills
• Flexible working friendly organisation

And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.

This advert closes on Monday 15 Dec 2025.