Programmatic Operations Manager

OpenWeb; City Of London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading technology company in the UK is seeking a Programmatic Operations Manager to drive operational excellence in ad operations. The ideal candidate will have 3-5 years of experience in programmatic advertising, excellent communication skills, and a strong analytical mindset. This role offers the opportunity to lead operational processes, collaborate with cross-functional teams, and work in a hybrid model.

Benefits

Competitive salary

Benefits

Growth opportunities

Qualifications

• Minimum of 3-5 years’ experience in programmatic ad operations or related field.
• Familiarity with DSPs, SSPs, ad exchanges, and header bidding.
• Ability to manage an account portfolio and troubleshoot in real time.

Responsibilities

• Collaborate with product, sales, and support teams to operationalise new product strategies.
• Monitor SSP performance and troubleshoot potential issues.
• Provide insights and reporting to senior leadership on product performance.

Skills

Programmatic ad operations

Yield optimisation

Strong communication skills

Analytical capability

Education

Bachelor's or Master's degree in a related field

Tools

SQL

Python

Dashboards

Job description

Programmatic Operations Manager

We’re creating a healthier web where communities thrive.

OpenWeb is on a mission to increase the quality of conversations online. We build technologies that create thriving and engaged communities, reduce toxicity, and increase safety — improving the quality of civil discourse and supporting independent journalism. Today, OpenWeb works with more than 5,000 top-tier publishers (including News Corp, Yahoo, CBS, Fox News, Hearst, Refinery 29 and more) and hosts 150 million monthly active users.

Founded in 2015, OpenWeb has over 250 employees between New York City, London, Paris, San Diego, Toronto, and Tel Aviv. We are backed by world‑class investors including Georgian, Insight Partners, Index Ventures, AltaIR Capital, and more. We’re crafting technology that brings people together and fosters healthy discussion. It starts with us. Are you in?

About the role:

OpenWeb is dedicated to empowering publishers with innovative solutions that drive engagement and foster thriving communities. Our platform works with thousands of publishers globally and turns reader‑engagement into meaningful, brand‑sage and monetisable communities. As we scale our programmatic operations, we’re seeking a versatile and driven professional to join our team in the UK and help lead this next stage of growth.

What You’ll Get To Do:

• Collaborate with product, sales, support and partner success teams to operationalise new product strategies and ensure flawless delivery across new technical implementations
• Act as the technical and operational anchor for your set portfolio of DSPs / SSPs maintain their overall activity and actively pushing new OW products.
• Monitor overall SSP performance identifying any potential issues and troubleshooting where necessary
• Identify areas for growth and upselling within the business and push these with the sales, publishers and partner success with the aim of SSP growth.
• Build and maintain robust operational processes, documentation, playbooks and dashboards to support efficient scale‑up of programmatic operations.
• Drive quality and compliance: ensure brand‑safety, viewability, fraud prevention, latency and user experience standards are met with Demand partners and our brand clients
• Act as a key interface for new publisher or advertiser integrations: coordinating internal teams (tech, product) and external partners (DSPs/SSPs) to onboard quickly and smoothly.
• Liaise with support to fix key bugs and issues which may unlock crucial demand from DSP/SSP partners
• Provide regular insights and reporting to senior leadership: e.g. product performance & ROI, revenue yield, operational performance, and make recommendations for improvement.
• Track key KPIs within the programmatic business unit, launching new products and initiatives with key stakeholders

The Skills and Experience You Bring:

• Minimum of ~3-5 years’ experience in programmatic ad operations, yield optimisation, ad tech, or a related digital monetisation environment (publisher or agency or supply‑side/platform).
• Bachelor’s or Master’s degree in a business, digital marketing, engineering, related field, or STEM subject.
• Strong grounding in programmatic fundamentals: knowledge of DSPs, SSPs, ad exchanges, header bidding, data strategies, full funnel advertising
• Proven operational mindset: comfortable managing an account portfolio, troubleshooting in real time, working with data, and supporting scale.
• Technical / analytical capability: ability to interpret operational / campaign data, build dashboards or ad‑hoc reporting, identify trends and drive actionable optimisations.
• Excellent communication and stakeholder‑management skills: you’ll work cross‑functionally and externally, so being clear, organised and proactive matters.
• Comfort with ambiguity and growth mode: you’ll help shape processes and tooling rather than simply follow established routines.
• Strong attention to detail, reliability and quality‑oriented mindset: in programmatic, small slip‑ups can cost revenue or advertiser trust.
• Bonus / preferable: Experience with newer formats (CTV/OLV), first‑party data strategies, advanced measurement (e.g. attention, viewability, brand impact), or building ad operations in a fast‑growing company, data analysis coding (SQL/Python/R)

What You’ll Get:

• Competitive salary + benefits + growth opportunities as we scale internationally.
• Be part of a fast‑growing, mission‑driven company that is transforming the way online communities and content monetisation work.
• Join a team where you will have real operational ownership — you’ll influence how programmatic runs, not just execute.
• Cross‑functional exposure: you’ll touch product, tech, monetisation, sales, publishers and advertisers.
• Hybrid working model (London) giving flexibility while being to teams and partners.

The OpenWeb Culture

We offer a dynamic and unconventional work environment that spans from NYC to Tel Aviv, bringing together a diverse group of world class and high‑caliber techies, wordsmiths, entrepreneurs, and creative thinkers. We empower every individual across our global team to be a catalyst for change and strive to create a work environment where you can have the utmost autonomy over your role and projects, from start to finish. If you want to join an innovative tech company where you can challenge yourself, have the freedom to own your work, and make a lasting impact, then you have a spot within our growing community!

OpenWeb is committed to building diverse teams and upholding an equal employment workplace that is free from discrimination. We hire amazing individuals regardless of their race, color, ancestry, religion, sex, gender identity, national origin, sexual orientation, age, citizenship, marital status, pregnancy, medical conditions, genetic information, disability, or Veteran status.

Build your skills with us as you build a better web for everyone. Join us!

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