Program Manager

Tech Mahindra Limited; Bletchley; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading technology firm in the UK seeks a Program Manager to oversee complex transformation programmes in a Tier-1 Banking environment. The role demands strong stakeholder management, governance, and financial control. Ideal candidates should possess deep understanding of the UK banking sector and have experience engaging with CXO-level stakeholders. This position offers the opportunity to lead diverse teams and drive impactful business outcomes.

Qualifications

• Deep exposure to UK/European banking environments.
• Strong familiarity with UK banking operating models.
• Ability to operate confidently with CXO-level stakeholders.

Responsibilities

• Own end-to-end delivery of large banking programmes spanning multiple workstreams.
• Act as the single point of accountability for senior client stakeholders.
• Own programme financials including budgets and forecasts.
• Establish robust programme governance and reporting.
• Lead and motivate large, cross-location teams.

Skills

Stakeholder management

Delivery governance

Financial control

Regulatory awareness

Team leadership

Job description

The Program Manager will be responsible for end-to-end ownership of complex, multi-tower transformation programmes within a Tier-1 Banking environment. The role requires strong stakeholder management, delivery governance, financial control, and regulatory awareness, ensuring programmes are delivered on time, on budget, and to agreed outcomes.

Programme Leadership & Delivery

• Own end-to-end delivery of large banking programmes spanning multiple workstreams (Technology, Data, Payments, Core Banking, Testing, Infra, etc.)
• Define and manage programme roadmap, milestones, dependencies, and critical path
• Ensure delivery adherence to scope, timelines, quality, and cost
• Drive outcome-based delivery rather than activity-based execution

Stakeholder Management

• Act as the single point of accountability for senior client stakeholders (CIO, CDO, CTO, Business Heads)
• Lead executive governance forums, steering committees, and programme reviews
• Build trusted relationships with Business, Technology, Risk, Compliance, and Procurement
• Manage third-party vendors and partners where applicable

Financial & Commercial Management

• Own programme financials including budgets, forecasts, burn rate, and margin
• Manage SOWs, change requests, commercials, and invoicing
• Ensure accurate resource planning and cost optimisation
• Support account growth through identification of new opportunities and extensions

Governance, Risk & Compliance

• Establish robust programme governance, RAID management, and reporting
• Proactively identify, elevate, and mitigate delivery, regulatory, and operational risks
• Ensure compliance with banking regulations (e.g. FCA, PRA, GDPR, data security standards)
• Drive audit-ready documentation and delivery discipline

Team Leadership

• Lead and motivate large, cross-location teams (UK, Nearshore, Offshore)
• Mentor Delivery Managers, Project Managers, and Leads
• Drive performance management, attrition control, and capability development
• Foster a culture of continuous improvement and accountability

The ideal candidate will have deep exposure to UK / European banking, strong familiarity with UK banking operating models, and the ability to operate confidently with CXO-level stakeholders.