Profit Protection Compliance Manager – Stadium of Light

Delaware North at Stadium of Light; Sunderland; On-site; GBP 100,000 - 125,000; Part time

Job summary

A leading catering company is seeking a casual Profit Protection Compliance Manager to join the Match Day team at our Sunderland site. The role involves supporting the Profit Protection Manager during events, ensuring compliance with safety policies, and managing security incidents. Ideal candidates will have experience in performance management and a good knowledge of catering operations. Flexible hours include weekends and evenings, offering great pay at £20/hour.

Benefits

Flexibility to work around commitments

Work at prestigious venues

Opportunity for additional earnings

Qualifications

• Experience in coaching and mentoring others to drive performance.
• Excellent communication skills with all levels of staff.
• Good working knowledge of managing operational standards and health and safety requirements.
• Proven experience in management in Profit Protection or catering/hospitality operations.
• Flexible to support mobile working across the UK.

Responsibilities

• Deliver the Profit Protection Compliance event day agenda.
• Monitor compliance with Delaware North policies and health safety guidelines.
• Manage security-related incidents.
• Conduct revenue stock variance investigations.
• Assess audits on staff training programs.

Skills

Coaching and mentoring

Excellent communication

Operational standards knowledge

Profit Protection management

HR Employment law knowledge

Corporate investigation experience

Job description

The opportunity

Delaware North UK is hiring for a casual Profit Protection Compliance Manager to join our Match Day team at our Stadium of Light site in Sunderland.

The role will support the Profit Protection Manager in delivery of the event day Profit Protection and Risk Compliance agenda for Delaware North. You will work under the direction of the full time Risk Compliance/ Profit Protection team Delaware North Operational team being responsible for the delivery of required work activities.

This role is offered on a casual worker agreement basis, with most events taking place at weekends and/or in the evening. That means you’ll be able to earn some extra cash doing a fun job that fits in with your other commitments.

Pay

The expected pay for this role is £20ph

What we offer

What can you expect as a casual worker at Delaware North? A role with endless opportunity at the coolest venues in the world, great pay, and the flexibility to work around your other life commitments. We’re ready to meet you and welcome you to our team.

What will you do?

• Responsible for delivery of the Profit Protection Compliance event day agenda and associated work activities.
• Monitor compliance to Delaware North policies and procedures, health safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all staff are working in a safe and secure environment.
• Management of security related incidents involving Delaware North personnel or in Delaware North operational areas.
• Carry out event day revenue stock variance investigations conduct kiosk/bar worker observations to monitor performance.
• Carry out assessment audits on staff within the Team Leader training program, providing feedback on performance training, making recommendation to the Team Leader and wider full-time management team that will drive improvement ensure staff are either successfully appointed in role or removal from the program.

More about you

• Experienced in coaching and mentoring others to drive performance.
• Excellent communication skills with all levels of staff.
• Good working knowledge of managing operational standards health and safety requirements, within a catering setting.
• Proven experience in management experience in Profit Protection and/or similar role or Management/ Supervisory experience in catering/ hospitality operations.
• Working knowledge of HR Employment law.
• Experience in conducting corporate investigation interviews.
• Investigation Report Statement writing.
• Flexible to support mobile working across UK business.
• Able to work weekends and evening events to support Profit Protection Compliance duties.

Source: Hospitality Online