Production Office Coordinator - 18 Month FTC

Pertemps Crewe; Newcastle-under-Lyme; On-site; GBP 26,000; Full time

Job summary

A leading supplier in construction and building materials is seeking a proactive Production Office Coordinator for an 18-month fixed-term contract. The ideal candidate will provide administrative support, manage correspondence, and ensure smooth operations within a dynamic team. Strong experience with Sage and excellent communication skills are essential. This role offers a salary of £25,500 and includes 26 days of annual leave and employee benefits.

Benefits

26 days annual leave

Employee healthcare plan

Life assurance (1× annual salary)

Annual pay review and performance bonus scheme

Qualifications

• Strong administrative experience in an office environment.
• Ability to manage multiple priorities under pressure.
• Professional, polite, and committed to continuous improvement.

Responsibilities

• Provide comprehensive administrative support to the Production Office Team.
• Manage email correspondence and oversee dispatch orders.
• Liaise with Procurement and Logistics for order fulfilment.

Skills

Strong administrative background

Proficiency with Microsoft Office and Sage

Excellent organisational and communication skills

Customer service focus

Tools

Sage

Microsoft Office

Job description

Production Office Coordinator - 18 Month FTC

An excellent opportunity has arisen for an organised and proactive Production Office Coordinator to join a leading supplier within the construction and building materials industry. This is a fixed‑term role (18 months) covering maternity leave, offering a varied and fast‑paced position within a friendly and professional production office team. The ideal candidate will have strong administrative experience and a background in Construction, Manufacturing, or a related industry. Experience in producing quotations and using Sage is essential.

Key Responsibilities

• Provide comprehensive administrative and clerical support to the Production Office Team.
• Manage email correspondence across multiple inboxes.
• Oversee dispatch orders and update relevant production and planning schedules, including:
• Production Planner for new orders
• 52‑week planner for compliance tracking
• Paint line planner updates
• Maintain accurate paper and digital records in line with data protection regulations.
• Use Sage to:
• Update and amend operation tasks
• Book in completed orders
• Complete stock transfers
• Generate purchase orders
• Process Supertech orders and manage related customer deliveries.
• Liaise effectively with Procurement and Logistics to ensure timely and accurate order fulfilment.
• Act as Non‑Conformance Champion, ensuring quality issues are logged and addressed.
• Maintain spreadsheets and reports to a high standard.
• Ensure phone calls are handled promptly and professionally in line with company standards.
• Support clear and effective communication across departments, sites, and visitors.
• Perform general office duties as required to support the smooth running of the production office.

Experience & Skills Required

• Strong administrative background in an office environment.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and Sage.
• Excellent organisational and communication skills, both verbal and written.
• Experience within the construction industry desirable but not essential.
• Ability to work independently and under pressure, managing multiple priorities.
• Strong customer service focus, with the ability to handle challenging queries professionally.
• Positive, adaptable, and proactive attitude toward work and team collaboration.
• Confident and approachable with excellent interpersonal skills.
• Professional, polite, and well‑presented.
• Committed to personal development and continuous improvement.
• Able to build effective relationships with clients, colleagues, and external partners.
• Flexible, reliable, and enthusiastic about contributing to a positive workplace environment.

Details

• Training and development opportunities
• Salary: £25,500
• Monday to Friday 8:30‑17:00
• Location: Newcastle‑under‑Lyme
• 26 days annual leave (plus bank holidays), including a Christmas shutdown
• Employee healthcare plan (opt‑in)
• Life assurance (1× annual salary)
• Access to Mental Health First Aiders
• Employee rewards portal with discounts from leading retailers
• Annual pay review and performance bonus scheme (where applicable)
• Recognition programmes and long service awards