Product Technical Manager - Vhms

Holland and Barrett; Nuneaton; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A retail health and wellness company is seeking a professional for a role focused on supplier quality assurance in Nuneaton. The candidate will lead quality reviews, ensure compliance with industry regulations, and manage technical product files. A degree in a science-related discipline and experience in supplier quality assurance are essential. This position also offers hybrid working arrangements and a comprehensive benefits package, including health cash plans, discounts, and development opportunities.

Benefits

Health Cash Plan

Private Virtual GP

25% Colleague Discount

Qualifications

• Experience in supplier quality assurance within VHMS.
• Solid understanding of product compliance and quality systems.
• Strong analytical skills and attention to detail.

Responsibilities

• Lead supplier quality reviews and KPI analysis.
• Maintain accurate documentation across various systems.
• Conduct supplier visits and quality panels.

Skills

Supplier quality assurance

Analytical skills

Cross-functional collaboration

Education

Degree in a science-related discipline

Job description

• Lead supplier quality reviews, KPI analysis, and Corrective and Preventive Action (CAPA) tracking.
• Maintain accurate documentation across SAQs, third-party approvals, specifications, and PLM systems.
• Conduct supplier visits and quality panels, issuing CAPAs where product or process expectations are not met.
• Collaborate with NPD and Commercial teams to support launches and ongoing product improvements.
• Manage technical product files, including safety reports, claims, and regulatory documentation.
• Ensure all products meet industry regulations, internal standards, and registration requirements.
• Proactively monitor customer complaints, online reviews, and depot rejections to drive product improvement.
• Coordinate branded supplier onboarding and compliance reviews in line with commercial strategy.

The Person :

Location: This role is based in Nuneaton on a hybrid basis, with 1 day a week in the office and 1 day week travelling either to Suppliers or in our London Hub. This role can also be based in London, would be required to be present in Nuneaton / Burton / travelling to suppliers once a week.

Qualifications

• Degree in a science-related discipline is essential
• Experience in supplier quality assurance within VHMS is essential
• Solid understanding of product compliance, quality systems, and testing regimes
• Strong analytical skills and a methodical, detail-driven approach to continuous improvement.
• Skilled in cross-functional collaboration and stakeholder communication.
• Confident managing multiple projects and balancing technical depth with commercial awareness

WHAT WE OFFER :

Wellbeing & Lifestyle Benefits

• Health Cash Plan
• Life Assurance
• Private Virtual GP
• FREE at-home blood test kit
• Holiday Purchase option
• Pension Contribution
• Annual Bonus
• Access to Wellhub with gyms, studios and wellbeing apps

Discounts & Savings

• 25% Colleague Discount with FREE Next Day Delivery
• Exclusive Discounts from a wide range of partners
• £ / 50 Annual Product Allowance to spend in store

Learning & Development

• Access to a variety of learning opportunities, including Level 2-5 Apprenticeships, Workshops and our Digital Learning Library
• AND MORE!

Holland & Barrett does not accept unsolicited resumes from search firms / recruiters. Please do not forward resumes to our job alias, employees, or any other company location. Holland & Barrett is not and will not be responsible for any fees if a candidate submitted by a search firm / recruiter unless otherwise agreed with respect to specific open position(s).