Product Owner – CoordinateRx

Web Recruit Ltd; Exeter; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A healthcare technology firm is seeking a Product Owner to lead CoordinateRx, a digital healthcare solution improving NHS services. This hybrid role requires in-depth knowledge of medicines management and NHS systems, with responsibilities including defining product roadmaps and engaging stakeholders. The position offers competitive salary, flexible working, and comprehensive health benefits.

Benefits

Competitive salary

Flexible working options

25 days annual leave

Enhanced pension scheme

Health & wellbeing benefits

Life assurance

Charity days

Electric Vehicle scheme

Qualifications

• In-depth knowledge of the NHS, particularly at system level.
• Experience in developing or rolling out digital healthcare initiatives.
• Excellent communication and influencing skills.

Responsibilities

• Define and deliver the product roadmap for CoordinateRx.
• Engage NHS stakeholders to understand their challenges.
• Collaborate across teams to implement new initiatives.

Skills

Stakeholder engagement

Medicines management expertise

Agile/Scrum knowledge

Digital healthcare solutions experience

Strategic vision

Job description

Overview

Product Owner – CoordinateRx

Location: Exeter, Devon / Hybrid (minimum two days per week in the office)

Contract: Permanent, full-time

About Us

At FDB (First Databank), we create and deliver the world’s most trusted drug knowledge, enabling healthcare professionals to make critical decisions that improve patient safety, efficiency, and outcomes. Our solutions are embedded across hospitals, GP practices, pharmacies, and wider healthcare systems, supporting millions of patients every day.

Our values guide everything we do: Better Together, Clear Expectations, Constantly Curious, and Health at the Heart. If these resonate with you, you’ll feel right at home with us.

The Opportunity

We are seeking an experienced Product Owner to lead CoordinateRx – our newest digital healthcare solution, designed to support medicines optimisation and coordination across the NHS.

This is a unique opportunity to shape a product that delivers meaningful change for clinicians and patients, helping the NHS provide safer, more joined-up care at a system level. You’ll be accountable for the product roadmap, ensuring CoordinateRx evolves in line with customer needs, NHS priorities, and our wider business strategy.

What You’ll Do

• Define and deliver the product roadmap, ensuring every enhancement demonstrates measurable value for users and customers.
• Engage NHS stakeholders across Integrated Care Boards (ICBs), providers, and commissioners to understand their medicines-related challenges and co-create solutions.
• Apply your expertise in medicines management to shape digital solutions that support strategic initiatives and better outcomes.
• Identify growth opportunities, uncovering innovative ways for CoordinateRx to deliver additional value at scale.
• Collaborate across FDB, ensuring new initiatives are effectively implemented and successfully adopted.

About You

We’re looking for someone who combines strategic vision with a willingness to roll up their sleeves to make things happen, bringing strong knowledge of medicines management and NHS system-level challenges. You will have:

• In-depth knowledge of the NHS, particularly at system level (ICBs, medicines optimisation programmes, and cross-organisation coordination).
• Expertise in medicines management and its impact on patient outcomes and service efficiency.
• Experience working with digital healthcare solutions, ideally leading on the development or rollout of new initiatives.
• Proven ability to engage stakeholders – from clinicians to NHS leaders – to explore problems, test ideas, and build consensus around solutions.

You will need to have excellent communication and influencing skills, with the confidence to present to senior stakeholders and internal teams, as well as a growth mindset, with the drive to take on new challenges and adapt flexibly to the needs of the business.

Experience as a pharmacist or pharmacy technician would be highly advantageous, as would prior exposure to Agile/Scrum product development.

Why Join Us?

• Competitive salary
• Flexible and hybrid working options
• 25 days’ annual leave (with the option to buy up to 5 additional days)
• Enhanced pension scheme
• Health & wellbeing benefits, including HealthShields cashback, a wellbeing allowance and a coaching scheme
• Life assurance and permanent health insurance
• Charity days and volunteering opportunities
• Electric Vehicle scheme

This is a hybrid role, with the expectation to be in the office at least two days per week.

Apply Now

This is more than a Product Owner role - it’s a chance to help shape the future of medicines optimisation in the NHS, supported by a collaborative, forward-thinking team.

If you’re passionate about digital healthcare and want to make a difference at scale, we’d love to hear from you.