Product Owner Cashback & Loyalty

OnBuy; Bournemouth; Hybrid; GBP 63,000 - 75,000; Full time

Job summary

A leading online marketplace in the UK is seeking a Product Owner to define and manage the product vision, ensuring alignment with company strategy and delivering measurable outcomes. This role involves leading cross-functional teams to enhance customer experiences and drive growth. The ideal candidate will have strong experience in Agile environments and excellent stakeholder management skills. The position offers up to £75,000 salary and benefits including company equity and generous leave.

Benefits

Company Equity

25 days annual leave + Bank Holidays

1 extra day off for your Birthday

Employee Assistance Programme

Perks at Work benefit platform

Opportunities for career development

Qualifications

• Proven experience as a Product Owner or Product Manager in a digital environment.
• Strong understanding of Agile delivery and backlog management.
• Familiarity with analytics tools for decision making.

Responsibilities

• Define and own the product vision and roadmap for your domain.
• Work closely with engineering, QA, and design teams to deliver solutions.
• Champion the voice of the customer using insights and feedback.

Skills

Product ownership

Agile delivery understanding

Excellent communication

Stakeholder management

Tools

Jira

Confluence

Looker Studio

Job description

Who are OnBuy?

OnBuy are an online marketplace who are on a mission of being the best choice for every customer, everywhere.

OnBuy has recently been named one of the UK's fastest-growing tech companies in the Sunday Times 100 Tech list.

All achievements we are very proud of, but we don't let that go to our head. We are all laser focused on our mission and understand the huge joint effort ahead of us needed to succeed.

Working at OnBuy

We are a team of driven and motivated people who thrive when working at pace. To succeed at OnBuy you need to take charge and fully own your responsibilities, rolling your sleeves up when needed to 'get it done'. Working at OnBuy you are surrounded by so much opportunity, but you must possess the ability to stay focused and prioritize ruthlessly. Most importantly, you will thrive in an ever-changing environment as we are constantly evolving.

At OnBuy, you're not just a number or another cog in a machine. We are creating something really special, and you have the opportunity to affect meaningful change and have your voice heard. We are a close team, who have the opportunity to learn and grow as OnBuy evolves.

Requirements

About the Role

As a Product Owner, you will own the vision, the now, next, and later roadmap, the delivery, and the success of a specific Domain (a remit of features and services) that define our buyer or our seller experience. Acting as the bridge between company ambition and technical execution, you will translate insights, priorities, and operational needs into a clear, outcome-driven roadmap that delivers measurable value for our customers and the business.

At OnBuy, we do not manage projects. We own outcomes. You will take full ownership of your domain and act as a business owner, accountable for delivering an exceptional experience and driving growth. Partnering with Technology, QA, and Design Leads, you will lead a cross-functional squad to ensure every sprint delivers tangible progress against shared Goals and Key Metrics. You will act as the subject matter expert and the go-to authority for your product area, ensuring decisions are well-informed, insight-driven, and aligned to our broader vision.

Cashback Domain

Champion value at the heart of the marketplace. Cashback defines what makes OnBuy uniquely different by rewarding buyers on every purchase and driving loyalty that fuels repeat growth. This team owns the end-to-end experience of earning, redeeming, and promoting Cashback, ensuring it remains simple, transparent, and proudly distinctive.

Key Responsibilities

Product Strategy and Vision

• Define and own the product vision and roadmap for your domain, aligned to company strategy and business Goals.
• Translate Goals into clear problem statements, user stories, and measurable outcomes.
• Continuously prioritise and refine the backlog based on data, impact, and value.

Delivery and Execution

• Work closely with engineering, QA, design, data, and activation teams to deliver high-quality solutions that drive growth and value.
• Lead sprint planning, reviews, and backlog refinement to maintain clarity, alignment, and focus for your squad.
• Balance delivery speed with long-term scalability, technical health, and operational efficiency.
• Focus on outcomes over outputs, ensuring delivery directly improves experience, performance, and business value.

Customer and Stakeholder Engagement

• Champion the voice of the customer using insights, feedback, and research to inform decision-making.
• Partner with commercial, operations, and marketing teams to ensure alignment and adoption of new features.
• Communicate product performance, progress, and impact against Goals and Key Metrics clearly and consistently across all levels.

Data and Outcomes

• Define clear Goals and Key Metrics that connect team outputs to customer and business outcomes.
• Use analytics and insight to measure performance, track progress, and identify opportunities for improvement.
• Make evidence-based decisions combining data, customer feedback, and experimentation.
• Continuously iterate to enhance conversion, engagement, and satisfaction through data-driven learning.

About You

You are a strategic thinker who simplifies complexity and drives delivery at pace. You combine a commercial mindset with empathy for customers and a collaborative approach to problem-solving. You treat your product like your own business, taking ownership of its growth, performance, and success. You take pride in delivering exceptional experiences and have a hunger to drive impact through innovation, precision, and continuous improvement. You bring:

• Proven experience as a Product Owner or Product Manager in a digital, eCommerce, or SaaS environment.
• Strong understanding of Agile delivery and backlog management.
• Excellent communication and stakeholder management skills, able to influence without authority.
• Familiarity with Agile tools such as Jira and Confluence and BI tools such as Looker Studio or similar.
• The confidence and curiosity to act as the subject matter expert and go-to contact for your domain.
• A focus on measurable outcomes with a clear ability to link delivery to impact.

Desirable Experience

• Gamification & Reward Design: Experience designing progressive systems (levels, tiers, streaks, challenges, achievements) that motivate users to return and engage repeatedly.
• Behavioural & Player Psychology: Understanding of motivational frameworks (e.g., habit loops, variable rewards, mastery and status mechanics) to build habit-forming, value-driven experiences responsibly.
• Data-Driven Decision Making: Ability to use user behaviour data (retention cohorts, activation curves, reward utilisation, LTV uplift).
• Engagement & Loyalty Strategy: Proven track record creating systems that grow repeat usage and loyalty through smart earning, redemption, and surprise-and-delight experiences.
• Gaming, Fintech, or Consumer Rewards Background: Experience in gaming, marketplace, loyalty, fintech, or app-based environments building addictive, compelling, fair, and fraud-resilient value propositions.

Benefits

The salary on offer for this role is up to £75,000 depending on experience.

We also offer the following benefits:

• Company Equity – In return for helping us to grow, we’ll offer you company equity, meaning you own a piece of this business we are all working so hard to build.
• 25 days annual leave + Bank Holidays
• 1 extra day off for your Birthday
• Employee Assistance Programme
• Perks at Work benefit platform
• Opportunities for career development and progression

Our Commitment

OnBuy is an equal opportunities employer. We are dedicated to creating a fair and transparent workforce, starting with a recruitment process that does not discriminate on the basis of gender, sexual orientation, marital or civil partnership status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability, or age.

This role is available on a hybrid basis for those near our Manchester or Bournemouth offices, and we're happy to welcome fully remote candidates from anywhere else in the UK!