Product Manager

St John Ambulance; United Kingdom; Hybrid; GBP 50,000 - 55,000; Full time

Job summary

A humanitarian organization in the UK is seeking a Product Manager to guide the development of finance products across their lifecycle. You will lead cross-functional teams, define product strategies, and engage with stakeholders to ensure success. Required skills include financial acumen, experience in product management with agile methodologies, and proficiency in tools like Jira and Confluence. This position offers a competitive salary and hybrid working options.

Benefits

Competitive salary and pension scheme

33 days holiday, increasing to 38 days

Cycle to work scheme

Health and Wellbeing portal

Discount programs

Qualifications

• Proven experience managing finance systems and processes with a strong understanding of regulatory requirements.
• Experience with agile methodologies across the product lifecycle.
• Strong understanding of financial system architecture.

Responsibilities

• Define and deliver product strategy aligned with organisational goals.
• Lead cross-functional squads to deliver product features.
• Act as a product expert and gather user insights.

Skills

Financial acumen

Stakeholder management

Agile methodologies

Product lifecycle management

Tools

Jira

Azure DevOps

Confluence

MS Office

Job description

Product Manager

Hybrid
Full Time/Permanent
£50K - £55K

Our offer to you

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) – increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme, Electric Vehicle Scheme
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – Blue Light and NHS discounts, as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping

About Us

St John Ambulance is a charity with a rich heritage and a long history of serving humanity. With over 1,400 employees and 28,000 volunteers, we are united by our goal of saving lives through essential first aid services, training and campaigning. We support communities by providing physical and mental health first aid and empowering people with vital clinical skills and confidence.

Job Summary

As a Finance Product Manager within our Product Management Team, you’ll lead the planning and delivery of our finance products across their full lifecycle. You’ll gather and prioritise product and customer requirements, define a clear product vision, and work closely with stakeholders and delivery teams to ensure products meet business goals and maximise value.

You’ll build strong, collaborative relationships with key stakeholders — including Business Owners, Product Managers, Business Analysts, Engineers and IT Leads — to develop and deliver an achievable Product Roadmap. You will create and maintain clear, actionable backlogs and communicate progress effectively.

Bringing solid experience in product management and agile methodologies, you’ll unite stakeholders to solve problems, enhance product capability and support the organisation in meeting its strategic and operational objectives. You’ll also provide matrix leadership to cross‑functional colleagues within your product squad, ensuring alignment, engagement and delivery against agreed expectations and governance processes.

As this role focuses on finance products within St John, applicants must have strong experience with finance systems, processes and controls.

About You

• Proven experience managing finance systems and processes, with strong financial acumen and understanding of finance business processes, controls and regulatory requirements.
• Demonstrable experience across the full finance product lifecycle – product vision, roadmap creation, backlog management and user story development – using agile methodologies.
• Strong understanding of financial system architecture and experience supporting the development of financial reports.
• Skilled in leading and motivating cross‑functional product teams, coordinating multiple workstreams and transitioning delivery projects into business‑as‑usual environments.
• Excellent stakeholder management, communication and influencing skills, with the ability to translate complex technical solutions for non‑technical audiences.
• Experience managing third‑party suppliers to deliver products to agreed time, cost and quality, alongside proficiency with tools such as Jira/Azure DevOps, Confluence and MS Office.

About the Role

• Define and deliver a clear product strategy and roadmap aligned to organisational goals and the DDaT transformation programme, managing timelines, risks and opportunities.
• Lead cross‑functional squads to deliver product features and improvements, running core agile ceremonies and maintaining high‑quality documentation across requirements, design and testing.
• Act as the recognised product expert, building strong relationships with stakeholders, gathering user insights and prioritising high‑value features.
• Work collaboratively with external partners on transformation initiatives and product enhancements, ensuring effective governance, communication and performance monitoring.
• Inspire, engage and empower colleagues and users, promoting diverse perspectives and encouraging continuous improvement across the organisation.
• Demonstrate self‑motivation and initiative, contributing flexibly to duties required at the level of the role and supporting a positive, high‑performing team culture.

Please see the job description for more detail (this can be viewed on our website or once you click apply).

If you are a current St John Ambulance employee, please apply here: Click here.

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below.

We reserve the right to close this vacancy early if we receive a high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible.