Product Manager

Jisc; Leeds; Hybrid; GBP 38,000 - 50,000; Full time

Job summary

A leading educational technology organization in the UK is seeking a Product Manager to drive the growth of products and services in the higher education sector. This role involves collaborating with various teams to deliver innovative solutions, engaging with partners, and improving product strategies based on market insights. The ideal candidate will have product marketing experience and strong communication skills, along with the ability to train others on qualification verification products. The position offers a competitive salary and a flexible hybrid working arrangement.

Benefits

31 days annual leave plus bank holidays

Generous flexible pension schemes

Financial well-being support

Access to LinkedIn Learning courses

Family-friendly policies

Up to 3 days volunteer leave

Qualifications

• Demonstrable experience in product marketing.
• Ability to visualize & communicate data for public consumption.
• Strong public speaking skills and ability to communicate ideas clearly.

Responsibilities

• Drive commercial opportunities to sustain and grow services.
• Create new, cost-effective products that meet customer needs.
• Support engagement with partner universities and screening agencies.

Skills

Product marketing experience

Value proposition articulation

Data visualization and communication

Public speaking skills

Product portfolio management

Job description

Salary: From £38,000 per annum (negotiable based on experience) + comprehensive benefits package

Jisc grade: PPM3 (internal use only)

Hours: 35 hours per week

Job Type: Permanent

Reports into: Product Team Manager

Working style: Hybrid - A blend of working from home and your nominated hub office. We have hubs located in London, Bristol, Manchester and Oxford.

For 30 years Jisc has pioneered digital solutions for UK education and research, transforming how knowledge is created, shared and used.

We are uniquely positioned to protect, promote and lead the sector in digital and data transformation, making a difference to students, communities and society. Together, we are

working to build a better digital future for education and research.

Raise your potential at Jisc through our culture of lifelong learning. At Jisc, we're all about growth, so embrace new challenges, sharpen your skills and shape a career that excites you.

The role

The Product team in Student Services, part of the Customer and Sector Enablement Directorate, manages and develops Prospects, Luminate, and Hedd along with related products and services. The team includes product owners, managers, QA, and UX specialists, working together to deliver world‑class solutions.

As a Product Manager, you will drive commercial opportunities to sustain and grow these services. You’ll support the commercial function with training, insights, and market intelligence, while contributing to the design, pricing, and performance strategy of qualification verification products.

What you’ll be doing

• Deliver the agreed product portfolio on time and within budget.
• Create new, cost effective products which meet the needs of the customer.
• Support commercial staff in engagement with partner universities and screening agencies.
• Be the authoritative figure of knowledge regarding qualification fraud, verification products and the screening industry and train internal staff on this knowledge.
• Monitor and analyse the performance of Hedd and recommend improvements to the wider team.
• Monitor and report on sales including profit.

What we are looking for

• Demonstrable experience in product marketing.
• Experience articulating value propositions to internal and external customers.
• Ability to visualise & communicate data for public consumption.
• Strong public speaking skills and ability to communicate ideas clearly and concisely in meetings, events, presentations, and training.
• Experience in managing a product portfolio would be desirable.

Don’t meet every single requirement?

We know that sometimes people can be put off applying for a job if they think they can’t tick every box, so we encourage you to apply even if you do not meet 100% of the requirements, but if you feel this role is perfect for you. You may be just the right candidate for this or other roles!

Hybrid working

Specific patterns for working in the office are not mandated, and the frequency of time worked in the office is agreed with your manager. Meeting in person is something we value, so you may need to travel on occasion to any of our hub offices.

Why work for us?

At Jisc, every role is meaningful, and every individual is valued. We foster a culture of continuous learning and personal growth, offering opportunities to develop new skills and make a real impact in education and research. With a strong focus on work-life balance, we embrace flexible working that prioritises outcomes over hours, empowering you to create a rhythm that energises both your professional and personal life.

Our Guiding Principles

Jisc’s culture is powered by our four guiding principles : putting customers first, driving innovation, creating impact, and championing inclusive collaboration to deliver sustainable outcomes and shape a better future.

Discover the amazing benefits we provide! Here’s what you can look forward to

• Flexible work pattern, which can adapt to suit your schedules and personal commitments
• 31 days annual leave (plus bank holidays) that includes three closure days over Christmas
• Buy up to an additional 5 days leave during the flexible benefits window
• Generous flexible pension schemes
• A range of wellbeing lifestyle benefits including company paid health care cash plan, mental health first aiders and support
• A company culture of continuous learning with access to thousands of LinkedIn Learning courses, and lots of resources and opportunities to support your development
• Allocated allowance of up to £250 to equip your home office
• Financial well-being support including access to preferential loan and savings plans, mortgage advice, will writing tools and support and resources to help you make the most of your money
• A wide range of discounts and cashback from retailers and big-name high-street stores
• Family friendly policies including enhanced parental, maternity and paternity and co-parental leave as well as opportunity for career breaks
• Support your volunteering with up to 3 days volunteer leave

Equity, diversity and inclusion

Jisc believe our people make all the difference in cultivating an inclusive culture that welcomes ideas, encourages innovation, and values belonging.

We work hard to create an equitable experience for our candidates and workforce which embraces all aspects of their identity including race and ethnicity, religion and belief, sex, gender identity, sexual orientation, trans identities, age, class, disability, neurodivergence, or veteran status.

Application process

Please let us know how we can best accommodate you throughout the recruitment process. We’re committed to making our process accessible and comfortable for everyone - just tell us what works best for you.

Just so you know, we review CVs as soon as we can and aim to provide an update on your application within 4 weeks of receiving it. However, you may hear from us a lot sooner, so please keep an eye out for our emails or calls!

We’re really looking forward to getting to know the real you. While we encourage the use of AI tools to help you get started on your CV or cover letter, we encourage you to review your application before submitting. Make sure it truly reflects your own voice, experiences, and personality.

If you are currently a Jisc employee, please apply through your Dayforce Employee profile.

We have a thorough background screening process that verifies the details you share with us in your CV and your application. Any inaccurate information supplied during the application stages can lead to a job offer being withdrawn.

Sponsorship

Jisc has an active sponsor licence to recruit on a Skilled worker visa basis. Candidates wishing to apply who require sponsorship should determine the likelihood of obtaining a Certificate of Sponsorship for the role by assessing their circumstances against the relevant Home Office criteria. Jisc does not offer any financial re-imbursement towards the applicant costs, such as re-location, skilled worker visa and dependant costs or the immigration health charge.

No agencies please.