Product Guide - Part-Time - Bicester (All Genders)

ARC'TERYX; Bicester; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading outdoor brand is seeking a passionate Product Guide in Bicester. This part-time role requires delivering exceptional guest experiences, being an ambassador for brand values, and collaborating with a supportive team. Ideal candidates should have a guest-centric mindset, fluency in both the local language and English, and a willingness to work during key retail periods. Join us in creating meaningful connections with nature and community!

Benefits

Time to connect with nature

Predictable scheduling

Employee adventure program

Leadership training and workshops

Wellbeing resources

Generous employee purchase program

Access to product care guidance

Qualifications

• Passion for delivering exceptional guest experiences.
• Fluency in both the local language (e.g., German) and English.
• Willingness to work key retail periods and ability to lift up to 30 lbs.

Responsibilities

• Create meaningful guest experiences through product knowledge.
• Represent brand values inside and out while inspiring others.
• Collaborate with the team to improve store experience.
• Assist with daily tasks to ensure smooth store operations.

Skills

Guest-Centric Mindset

Problem Solving

Brand Ambassadorship

Communication

Job description

Your Opportunity at Arc\u2019teryx

As we grow across Europe, we\u2019re looking for people who lead with curiosity, learn by doing and want a long-term path in retail. At Arc\u2019teryx we believe there\u2019s always a better way and that guides how we develop our teams, and our \"Leave It Better\" spirit shapes the way we work.

Our Product Guides grow through hands‑on learning, steady coaching and opportunities across stores, regions and teams.

We\u2019re looking for a passionate Product Guide (all genders) to join our team at our Store in Bicester. You\u2019re the face of our brand - bringing energy, expertise, and unforgettable experiences to every guest. You live for the outdoors, love our products, and share that passion authentically. You grow with us, lift others up, and help shape a community that thrives on connection, nature, and bold ideas.

What You\u2019ll Be Doing

• Create Meaningful Guest Experiences: You bring energy and expertise to every interaction - sharing product knowledge, solving problems, and helping guests find gear that fits their needs and passions.
• Live the Brand, Inside and Out: As a true Arc\u2019teryx ambassador, you represent our values both in‑store and in the community. You stay curious, keep learning, and inspire others to connect with nature.
• Grow and Collaborate: You develop your skills with the support of your team, contribute to brand initiatives, and help elevate the store experience through feedback and collaboration.
• Keep the Store Running Smoothly: From processing transactions and handling guest expectations to unpacking inventory and supporting daily tasks\u2014you help make sure everything flows.

Life in Our Stores

You\u2019ll be part of a team that enjoys spending time outdoors together, shares product knowledge, builds strong guest relationships, and takes pride in the details. The work is hands‑on, thoughtful and rooted in connection to the outdoors and community.

Are You Our Next Product Guide?

• Guest-Centric Mindset: A passion for delivering exceptional guest experiences and fostering brand loyalty through service, storytelling, and community engagement.
• Own Your Impact: You take responsibility, stay self‑motivated, and love solving problems. You seek smart solutions, even when they\u2019re not the easiest.
• Disruptive Evolution: You challenge the status quo, inspire new ideas, and embrace continuous improvement - for yourself and those around you.
• Language Skills: Fluency in both the local language (e.g., German) and English is essential.
• Flexibility: Willingness to work key retail periods (e.g., Black Friday and holiday season) and ability to lift up to 30 lbs as needed.

Hours & Compensation

Part Time — 10‑30 hours per week (2‑4 days a week).
Hourly.

Perks & Benefits

• LIVE IT: Time and space to connect with nature and pursue a purposeful life.
• Scheduling Support: Predictable scheduling/rota planning that supports team balance.
• Arc\' Adventure: An employee recognition program offering outdoor experiences.
• Growth & Learning: Access to leadership training, skill‑building workshops and career development programs.
• Wellbeing Resources: Support programs that promote physical, mental and financial wellbeing.
• Gear Access: Generous employee purchase program + industry pro deals.
• Care & Repair: Access to product care guidance and repair services aligned with our ReBIRD commitment.
• Benefits may vary by role and location.

Equal Opportunity

Arc\u2019teryx is committed to actively creating and fostering a culture of inclusivity where voices are heard, people are seen, and values are respected. We care about the uniqueness of our applicants, employees, and guests, and we do so in a safe space fueled by curiosity and acceptance. All applicants, employees, and guests can expect equality of opportunity and fair treatment in alignment with our values.