Product Group Partner

RX; Richmond; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading global event organization is seeking a Product Group Lead to drive the success of digital products. This role includes overseeing product rollouts, managing a team, and ensuring user-centered adoption. Ideal candidates will have a strong understanding of digital product lifecycles and experience in cross-functional collaboration.

Benefits

Generous holiday allowance

Health screening and private medical benefits

Wellbeing programs

Life assurance

Competitive pension scheme

Employee discounts scheme

Qualifications

• Solid understanding of digital product lifecycles.
• Ability to interpret product performance data.
• Strong facilitation and communication skills.
• Experience leading teams with a focus on quality outcomes.
• Analytical and detail-oriented with a hands-on approach.

Responsibilities

• Develop enablement tools that are customer-focused.
• Deliver training to support product adoption.
• Monitor product performance and document best practices.
• Lead a team of Product Partners.
• Collaborate cross-functionally for aligned product efforts.

Skills

Digital product lifecycle knowledge

Data interpretation (PowerBI)

User-friendly documentation creation

Strong communication skills

Team leadership

Cross-functional collaboration

Analytical and detail-oriented

Outcome-focused

Job description

Are you keen to develop your Product Management career?

Would you enjoy working on our cutting-edge products?

About our team

RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients.

About the role

The Product Group Lead is responsible for guiding the adoption and operational success of a group of digital products within the RX Digital estate. This role involves supporting current, new product and feature roll out, creating accessible training and enablement materials, and collaborating with Business Units and Product teams to ensure smooth rollouts. The PGL monitors product performance at live events, identifies success factors, and helps document and share best practices for wider adoption. Acting as a link between product strategy and operational delivery, the PGL also leads a small team of Product Partners, managing recruitment, workload planning, and quality assurance. Success in this role depends on strong cross-functional collaboration and a commitment to inclusive, user-centred product adoption.

Responsibilities

• Develop and maintain enablement tools (e.g. user guides, playbooks, training materials) that are accurate, accessible, and customer focused.
• Deliver tailored training to Business Units (BUs) and Digital Business Partners (DBPs) to support confident product adoption.
• Support early rollout phases by troubleshooting adoption challenges and capturing feedback to inform product improvements.
• Monitor product performance at shows and document best practices and root causes of underperformance.
• Validate operational practices with Product Partners and prepare them for mass rollout.
• Package and hand over proven practices to DBPs, ensuring consistent execution across BUs.
• Lead a team of Product Partners, managing capacity, recruitment, onboarding, and development.
• Collaborate cross-functionally to align product adoption efforts with strategic priorities and BU needs.

Requirements

• Solid understanding of digital product lifecycles, including roadmap development and user adoption strategies.
• Ability to interpret product performance data using PowerBI and translate insights into practical improvements.
• Skilled in creating clear, user-friendly documentation, training resources, and enablement materials.
• Strong facilitation and communication skills to support training and engagement across diverse stakeholder groups.
• Experience leading teams, with a focus on prioritising tasks and ensuring quality outcomes.
• Proven ability to collaborate across functions and encourage adoption among varied stakeholders.
• Analytical and detail-oriented, with a hands-on approach to testing ideas in real-world settings.
• Outcome-focused and confident in aligning stakeholder requests with strategic product and digital priorities.

Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

• Generous holiday allowance with the option to buy additional days
• Health screening, eye care vouchers and private medical benefits
• Wellbeing programs
• Life assurance
• Access to a competitive contributory pension scheme
• Save As You Earn share option scheme
• Travel Season ticket loan
• Electric Vehicle Scheme
• Optional Dental Insurance
• Maternity, paternity and shared parental leave
• Employee Assistance Programme
• Access to emergency care for both the elderly and children
• RECARES days, giving you time to support the charities and causes that matter to you
• Access to employee resource groups with dedicated time to volunteer
• Access to extensive learning and development resources
• Access to employee discounts scheme via Perks at Work

About the Business

RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organisations. With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. For more information, visit www.rxglobal.com.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.

Please read our Candidate Privacy Policy.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

USA Job Seekers: EEO Know Your Rights.