Product Designer I

The Hub; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading tech company is seeking a Senior Product Designer I to join their Engage team, focusing on notifications. This role is integral to shaping how customers receive communications across multiple channels. You'll enhance user engagement by designing systems that create meaningful and personalized notifications. The ideal candidate will have strong skills in systems thinking, design collaboration, and experience in email design, with the opportunity to work flexibly from home or the office.

Benefits

Flexible working options

Collaborative and inclusive culture

Opportunities for professional development

Qualifications

• Experience in systems thinking to connect tools and experiences.
• Expertise in designing customer lifecycle experiences from onboarding to growth.
• Strong visual and interaction design skills.

Responsibilities

• Reimagine notification experiences tailored to users.
• Leverage AI to enhance relevance in notifications.
• Collaborate with teams to create cohesive communication experiences.

Skills

Systems thinking

End-to-end journey thinking

Craft and care

AI fluency

Cross-functional collaboration

Autonomy and ownership

Experience with email design

Job description

POS-6952 Senior Product Designer I, Engage (Notifications)

Location: Ireland or UK - Remote, Flex, or Office

About The Role

Hub Spot's Engage team helps millions of customers grow better through meaningful, timely, and personalized onboarding flows. Within Engage, the Notifications team powers how Hub Spot reaches users across channels like in‑app messages, email, mobile push, and beyond. We're looking for a Senior Product Designer I to shape the future of Hub Spot's notifications platform – the connective tissue that ensures customers get the right message, at the right moment, in the right way. You'll design systems that empower teams across Hub Spot to create high‑quality, relevant notifications that enhance user engagement and drive meaningful outcomes. This is a high‑impact opportunity to influence the customer journey end‑to‑end, from onboarding through adoption and growth – ensuring every notification adds value rather than noise.

What You'll Do

• Reimagine notification experiences: work on key areas like the notifications preferences page, notifications center, and cross‑channel design systems to make communication smarter and more user‑centred.
• Leverage AI thoughtfully: explore how AI can make notifications more relevant, personalised, and actionable – helping users focus on what matters most.
• Empower teams through design: build tools, patterns, and guidance that help product and content teams craft effective notifications that feel cohesive, timely, and helpful.
• Design for email and beyond: bring expertise in email design and content presentation to help shape how customers experience Hub Spot through their inboxes.
• Drive quality and coherence: help define best practices and raise the bar for how Hub Spot communicates through notifications – ensuring every touchpoint builds trust and engagement.
• Collaborate across disciplines: partner with PMs, engineers, writers, and other designers to craft holistic experiences that serve both Hub Spot teams and end users.

What We're Looking For

• Systems thinking: you design beyond screens – understanding how tools, services, and experiences connect across Hub Spot's platform.
• End‑to‑end journey thinking: you design experiences that consider the entire customer lifecycle – from onboarding to growth – ensuring communication adds value throughout.
• Craft and care: you bring thoughtful interaction, content, and visual design to everything you touch – even the smallest toast message.
• AI fluency: you're curious about how AI can make communication smarter, more timely, and more personalised without losing authenticity.
• Cross‑functional collaboration: you enjoy partnering with multiple teams and influencing design systems that others build upon.
• Autonomy and ownership: you thrive in ambiguity, drive clarity, and take responsibility for shaping high‑quality, scalable outcomes.
• Experience with email design (a plus): you've designed for email as a core medium and understand how to balance brand, utility, and performance in message design.

Why You'll Love This Role

• Shape how Hub Spot communicates: your work will influence millions of customer touchpoints – from subtle in‑app nudges to major lifecycle messages.
• Design for impact and scale: you'll create frameworks that empower dozens of product teams to communicate better with users.
• Lead through systems thinking: help architect the backbone of how Hub Spot talks to its customers – cohesively, respectfully, and intelligently.
• Use AI for good: explore how intelligence can enhance relevance and reduce noise – helping users focus, act, and grow with confidence.
• Collaborate across Hub Spot: you'll partner with teams across the platform, ensuring every notification feels connected and intentional.

Accommodations

If you need accommodations or assistance due to a disability, please reach out to us using this form.

Remote and Onboarding

At Hub Spot, we value both flexibility and connection. Whether you're a remote employee or work from the office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional Hub Spot office for in‑person onboarding. If you join our broader Product team, you'll also attend other in‑person events such as your Product Group Summit and other gatherings to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements.

EEO Statements

Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Germany Applicants: (m/f/d) – link to Hub Spot's Career Diversity page here.

India Applicants: link to Hub Spot India's equal opportunity policy here.

About Hub Spot

Hub Spot (NYSE: HUBS) is an AI‑powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. Hub Spot's connected platform enables businesses to grow faster by focusing on what matters most: customers.