Product Coordinator

FRP Advisory; Sheffield; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading agricultural service provider is seeking a Product Coordinator for their Moist & Liquids team. This full-time role involves managing orders, stock control, and ensuring effective communication across teams. Ideal candidates will have strong customer service experience and attention to detail. Flexibility is essential as the position offers a hybrid working model with occasional travel to other offices. The starting salary is competitive with a comprehensive benefits package, including a performance-related bonus.

Benefits

Performance-related bonus

Matched pension contribution of up to 10%

Wellbeing support package

Qualifications

• Interest in farming and agriculture would be beneficial.
• Experience in customer service and stock management.
• Good computer literacy and willingness to learn new systems.

Responsibilities

• Managing contract inputs and coordinating order processing.
• Liaising with logistics and product specialists.
• Support the customer service team with order management tasks.

Skills

Customer service

Stock control

Logistics

Data handling

Communication

Planning

Job description

Job Title: Product Coordinator - Moist & Liquids

Location: UK, Hybrid - With Occasional Travel

Contract & Hours: Permanent, Full Time, 37.5 hours per week + weekend on call working required 1 in 4 (Flexibility is key)

Package: Starting salary from £25,500, plus a benefits package designed to support your wellbeing and reward your impact, a performance related bonus and a matched pension contribution of up to 10%

About The Role

As a Product Coordinator at KW Feeds, you will play a vital role within our Moist & Liquids team, supporting both stock control and customer service functions. You will work closely with product specialists, logistics, and customer service teams to ensure smooth coordination of orders and accurate stock management. This role calls for an attention to detail, effective communication skills, and a collaborative approach to teamwork.

Key Responsibilities

• Managing contract inputs and coordinating order processing alongside customer service duties
• Supporting stock control activities, including training to take on stock management responsibilities
• Liaising with logistics and product specialists to ensure accurate and timely product movements and deliveries
• Managing stock control activities, ensuring accurate tracking and recording of inventory movements
• Process customer orders efficiently, entering data accurately into internal systems and coordinating order fulfilment
• Support the customer service team by handling contract inputs and order management tasks
• Collaborate with product specialists, logistics, and sales teams to ensure smooth handover and delivery of products

What We're Looking For

• Interest in Farming and Agriculture would be beneficial
• Planning knowledge
• Experience in customer service, stock control, logistics, and exposure to order management or supply chain processes
• Careful attention to detail, allowing for accurate data handling and prevention of expensive errors, especially regarding inventory and contract data
• Good computer literacy and confidence using standard office software; willingness to learn company-specific systems
• Proficient in communication, comfortable in making phone calls, and coordinating with teams across sales, logistics, and quality assurance
• A motivated, keen, and team-oriented mindset, able to support colleagues effectively during busy periods
• Flexibility to work in a hybrid environment, with occasional travel (2 to 3 times per month) to offices in Sherburn or Peterborough