Product Analyst

Formula Recruitment; England; Hybrid; GBP 51,000 - 60,000; Full time

Job summary

A leading FinTech firm in the UK is seeking a proactive Product Analyst for a hybrid position in London. The role focuses on driving data-led improvements across the customer journey, enhancing user experience, and delivering measurable impact. Candidates should be proficient in SQL or Python, with a minimum of 2-3 years' experience in data storytelling. This position offers an annual bonus, contributory pension, and 25 days of annual leave, making it a rewarding opportunity for those looking to thrive in a high-growth environment.

Benefits

Annual bonus

Contributory pension

25 days annual leave

Qualifications

• 2-3+ years of experience in data storytelling within a customer-facing environment.
• Familiarity with web analytics and monitoring tools.
• Ability to translate data into actionable insights.

Responsibilities

• Ensure business decisions are customer-centric for exceptional experiences.
• Identify optimisations for strategic goals and performance.
• Lead optimisation projects including A/B tests.
• Use analytics to resolve conversion issues.
• Measure results and share insights with leaders.
• Align plans with UX best practices and guidelines.

Skills

Proficient in SQL or Python

Data storytelling

Web analytics platforms

UX understanding

Stakeholder management

Job description

This range is provided by Formula Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from Formula Recruitment

Product Analyst

Salary - Up to £60,000

Location - London Hybrid 1-2 days a week

We’re looking for a proactive Product Analyst to join a high-growth FinTech, one of the leading providers in their industry. The role will focus on driving data‑led improvements across the digital customer journey, boosting commercial performance, enhancing user experience and delivering measurable impact in line with business goals.

You’ll have a passion for continuous improvement, overseeing research, analysis and user‑centred insights to ensure the business stays on track and achieves its objectives.

Responsibilities:

• Ensure business decisions are guided by a deep understanding of customer needs, challenges and expectations, with the goal of delivering exceptional customer experiences and outcomes.
• Identify and implement experience and product optimisations that support strategic goals and enhance commercial performance.
• Lead optimisation projects such as A/B tests, journey reviews and landing page changes.
• Use analytics, KPIs and customer feedback to identify and fix conversion issues.
• Set up clear ways to measure results and share findings with senior leaders.
• Ensure all optimisation plans are aligned with UX best practices, brand guidelines and regulatory requirements.

Requirements:

• Proficient in SQL or Python
• At least 2-3+ years experience of data storytelling working in a customer-facing environment.
• Confident with web analytics platforms and monitoring tools.
• Good understanding of UX, customer behaviour and digital funnels, with the ability to turn data into clear optimisation actions.
• Experience in managing stakeholders.

Package:

• Annual bonus
• Contributory pension
• 25 days annual leave

If you are a skilled Optimisation Manager with experience delivering value to high-growth organisations and driving improvements across the digital customer journey, we want to hear from you.

Due to the high volume of applications, not all applicants will receive feedback.