Process Technician

Thames Water Utilities Limited; Wilmington; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading water service provider is seeking a Process Technician to operate plant equipment for groundwater treatment and ensure compliance with safety standards. Applicants should be self-motivated and possess excellent communication skills. The role offers a competitive salary starting from £28,335 per annum along with various benefits including 24 days holiday and a contributory pension. Join to help protect and supply water for millions everyday, making a real difference.

Benefits

Competitive salary

24 days holiday

Generous pension scheme

Personal medical assessments

Performance-related pay

Qualifications

• Must hold a full UK driver's Licence.
• Excellent communication and interpersonal skills.
• Ability to take ownership and respond quickly to faults.

Responsibilities

• Operate plant and equipment for groundwater treatment.
• Monitor and report data for regulatory compliance.
• Carry out health and safety checks and report hazards.

Skills

Self-motivated

Excellent communication

Teamwork

Proactive problem-solving

Knowledge of health and safety standards

Job description

Job title Process Technician Ref 42910 Division Asset Operations & Capital Delivery Location Wilmington – DA1 1NT Contract type Permanent Full/Part-time Full-time Hours Working Pattern 38 Hours Monday- Friday 7:30 am – 15:36pm plus Standby rota payments & Overtime opportunities can increase your earning potential upon completion of essential company training Salary Competitive salary starting from £28,335 per annum depending on skills and experience Job grade A Closing date 12/12/2025

About the role

We have a great opportunity for a Process Technician to join our team at Wilmington WTW.

You do not need a background in the Water industry. We would welcome applications from candidates outside of the sector, bringing fresh perspectives and ideas.

This role is an essential front-line role, which the business simply cannot operate without you. Every day is different, you will be working in all weather conditions, carrying out a range of tasks, to ensure the essential functions of our water treatment works operate to maintain the supply to our customers and protect the environment. PPM of maintenance of equipment to support the operation of the plant.

There has never been a better time to join our organisation as we build towards a greener future, tackling climate change, minimising our environmental impact and reducing our carbon footprint.

What you’ll be doing as the Process Technician

• The operation of plant and equipment used in the treatment of groundwater to ensure it meets strict drinking water standards. Including cleaning, basic maintenance, routine checks and fault-finding.
• Monitoring, collating and reporting of data to ensure statutory and regulatory compliance is met.
• Undertaking health and safety, and security checks. Highlighting and reporting hazards, near misses and incidents; making the area safe, escalating any issues to your line manager as soon as possible.
• Accurately reporting faults and recording work and asset information to improve business performance using a field laptop.
• Receiving chemical deliveries, ensuring the correct checks and paperwork are completed.
• Providing technical assistance and guidance to new starters as well as existing colleagues.
• Attending all team meetings, engaging with safety briefings and company communications and raising constructive feedback with the management team, with suggestions for improvements.

Working Pattern

38 Hours Monday- Friday 7:30 am – 15:36pm plus Standby rota payments & Overtime opportunities can increase your earning potential upon completion of essential company training.

Drivers Licence

Due the nature of this role you must hold a full UK driver's Licence

What you should bring to the role

To thrive in this role, the essential criteria you’ll need is:

• Be a self‑motivated individual who can immerse themselves into the team around them, you need to be very disciplined, have the desire to learn from those around you and have a can‑do attitude. This role can be demanding at times, but very rewarding too.
• Take Ownership of responding quickly to faults, being curious to fully understand the problem, and identifying the best solution to resolve it the first time.
• Have excellent communication and interpersonal skills to interact with the team.
• Teamwork – We are one team, and our end goals are the same.
• Proactive – take the lead on recommendations and improvements around the site and communicate effectively.
• Must be prepared to be trained in safety procedures.
• Knowledge and awareness of health and safety standards.
• Full UK driver's Licence.

What’s in it for you?

• Competitive salary starting from £28,335 per annum, depending on skills and experience.
• 24 days holiday per year, increasing to 28 days with the length of service. (Plus bank holidays)
• Contributory pension – Defined Contribution - Maximum of 12% -2x employee contribution.
• Personal Medical Assessments – Open to all once a year.
• Performance‑related pay plan directly linked to company performance measures and targets.
• Generous Pension Scheme through AON.
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay!
• Wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing.

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support.

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer

Due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.