Process Improvement Analyst

University of Liverpool; Liverpool; On-site; GBP 35,000 - 45,000; Full time

Job summary

An esteemed higher education institution based in Liverpool is seeking an experienced Process Improvement Analyst. This role involves supporting process and continuous improvement initiatives both within IT Services and across various departments. The ideal candidate will have a degree, experience leading improvement reviews, and proficiency with mapping tools like Visio. The organization promotes workforce diversity and encourages applications from candidates of all backgrounds.

Qualifications

• Experience leading process improvement reviews.
• Excellent facilitation and communication skills required.
• Proven ability to design and implement process improvement projects.

Responsibilities

• Support continuous process improvement within IT Services.
• Work with departments to enhance process capability.
• Design and deliver process improvement projects.

Skills

Process improvement

Excellent communication skills

Facilitation skills

Education

Degree or equivalent qualification

Tools

Visio

Job description

We are looking to recruit an experienced Process Improvement Analyst to join the Business Improvement team within IT Services. You will support process and continuous improvement both internally within IT Services and across other professional services and academic departments.

You will be responsible for working with staff at all levels to design, organise, deliver and run process improvement projects from initiation through to implementation. You will also help departments to build up the process capability of their staff, supporting a culture of continuous improvement and operational excellence.

You should have a degree (or equivalent qualification or relevant professional experience), previous experience of leading process improvement reviews, experience of using mapping tools such as Visio and excellent facilitation and communication skills.

Commitment to Diversity

The University of Liverpool is committed to enhancing workforce diversity. We actively seek to attract, develop, and retain colleagues with diverse backgrounds and perspectives. We welcome applications from all genders/gender identities, Black, Asian, or Minority Ethnic backgrounds, individuals living with a disability, and members of the LGBTQIA+ community.