Proactive Temporary Income Officer – Social Housing

Career Choices Dewis Gyrfa Ltd; Rhyl; On-site; GBP 80,000 - 100,000; Part time

Job summary

A social housing service provider is seeking an experienced Income Officer to manage rent accounts and deliver excellent customer service in Rhyl. Responsibilities include tenant support, arrears prevention, and collaboration with agencies. The ideal candidate will have a background in income management within social housing, strong communication skills, and a UK driving licence. This temporary role offers competitive hourly rates and a supportive team environment.

Benefits

Competitive hourly rates

Option to be paid PAYE or Umbrella

Supportive team environment

Qualifications

• Experience in rent collection within social housing is required.
• Strong communication and interpersonal skills.
• Full UK driving licence with business insurance.

Responsibilities

• Manage a caseload of rent accounts and prevent arrears.
• Conduct face-to-face meetings with tenants.
• Prepare reports and maintain accurate records.
• Contribute to income collection targets.

Skills

Income management experience

Communication skills

Interpersonal skills

Negotiation skills

Ability to manage workload

Knowledge of housing legislation

Job description

A social housing service provider is seeking an experienced Income Officer to manage rent accounts and deliver excellent customer service in Rhyl. Responsibilities include tenant support, arrears prevention, and collaboration with agencies. The ideal candidate will have a background in income management within social housing, strong communication skills, and a UK driving licence. This temporary role offers competitive hourly rates and a supportive team environment.