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Private Regulatory Officer Enforcement Team

Thurrock Council

Grays

Hybrid

GBP 39,000 - 45,000

Full time

17 days ago

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Job summary

A local government authority in Grays is seeking a Private Housing Regulatory Officer for their Enforcement Team. The successful candidate will investigate unlicensed properties and help ensure compliance with housing standards. This permanent full-time role requires expertise in housing legislation and complaint investigations. Benefits include generous leave, a pension scheme, and hybrid work opportunities. Essential qualifications include a Housing Health Safety Rating System certificate and a valid driving licence.

Benefits

Generous annual leave entitlement

Local Government Pension Scheme

Flexible and hybrid working opportunities

Ongoing training and professional development

Employee Assistance Programme

Staff discounts and local offers

Supportive working environment

Qualifications

Experienced in carrying out investigations or property inspections.
Completed Housing Health Safety Rating System certificate required.
Knowledge of the Housing Act 2004 and related enforcement powers.

Responsibilities

Investigate complaints related to housing standards.
Carry out inspections using the Housing Health & Safety Rating System.
Collect evidence and prepare case files for enforcement actions.
Provide advice to landlords, agents, and tenants.
Collaborate with other teams to resolve housing issues.

Skills

Knowledge of housing legislation

Strong communication skills

Organisational skills

Report-writing skills

Ability to manage workload

Education

Housing Health Safety Rating System (HHSRS) certificate

Full driving licence valid in the UK

Description

Private Housing Regulatory Officer Enforcement Team

Salary: 39027 - 44463 per annum

Grade: E

Contract Type: Permanent

Working Hours: 37 Hours per week

Number of Positions: 5

About the department

The Selective Licensing Team is part of the Private Housing Service within Community Protection & Enforcement Services at Thurrock Council. Our mission is to ensure that private rented housing across the borough is safe, well‑managed and compliant with legal standards. We work collaboratively with landlords, tenants and partner agencies to improve housing conditions and safeguard residents.

About the Role

We are seeking motivated and proactive officers to join our Selective Licensing Enforcement team. In this role you will investigate unlicensed properties, breaches of licence conditions and substandard housing, helping to safeguard tenants and promote fair practices within the private rented sector.

Key Responsibilities

Investigate complaints, allegations of illegal eviction, harassment and anti‑social behaviour.
Carry out inspections using the Housing Health & Safety Rating System (HHSRS).
Collect evidence and prepare case files for enforcement action including civil penalties, court proceedings and Rent Repayment Orders.
Provide advice and guidance to landlords, agents and tenants.
Work jointly with other council teams and external agencies to resolve issues.

What We’re Looking For

Knowledge of housing legislation particularly the Housing Act 2004 and related enforcement powers.
Completed Housing Health Safety Rating System certificate.
Experience of carrying out investigations or property inspections.
Strong communication, organisational and report‑writing skills.
Ability to manage a varied workload and meet deadlines.

Essential Qualifications