Private Care Billing Officer | The Royal Marsden NHS Foundation Trust

The Royal Marsden NHS Foundation Trust; Wallington; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare organization is seeking a Billing and Credit Control team member in Wallington, Surrey. The ideal candidate will possess excellent Excel skills and a methodical approach with keen attention to detail. They will support the Billing Team Leader and Manager and ensure all private patient activity is accurately billed on time. Responsibilities include reconciling reports with records, sending invoices, and liaising with departments to ensure all services are billed. A dynamic work environment with career pathways awaits the successful applicant.

Benefits

Stimulating working environment

Learning and development opportunities

Flexible working requests welcomed

Qualifications

• Strong Excel skills required.
• Excellent attention to detail necessary.
• Methodical and accurate working style is essential.

Responsibilities

• Reconcile business reports with electronic patient records.
• Send out invoices daily for companies not using EDI.
• Invoice chargeable items not identified on reports.

Skills

Methodical approach

Attention to detail

Excel skills

Tools

Compucare

Job description

Working within the Private Care Division of the world-famous Royal Marsden Foundation Trust you will be working within a Billing and Credit Control team based in Wallington, Surrey. We are looking for someone to work with us as part of the team responsible for the production of all invoices in respect of patients attending the hospital for treatment privately, sponsored by Private Medical Insurers Embassies and also self-pay patients. The successful candidate will need to be methodical, accurate, good Excel skills and have an excellent attention to detail.

The role will support the Billing Team Leader and Billing Manager to ensure that all hospital chargeable private patient activity is billed accurately, on time and in line with the targets set by the Private Patient Directorate.

The post-holder will ensure that all patient / treatment activity is appropriately recorded on the electronic patient record, authorised by the patient’s sponsor and invoiced in line with the tariffs applicable to each of the private care sponsor contractual agreements.

The post-holder will complete their duties & responsibilities in line with the standard operating procedures.

As part of the Royal Marsden NHS Foundation Trust, a world leading cancer centre, we employ over 4,500 staff across diverse careers including nursing, medical, science, radiography, pharmacy, occupational therapy, finance and administrative services. We have two hospitals – one in Chelsea, London, and one in Sutton, Surrey – as well as a Medical Daycare Unit in Kingston Hospital.

We offer a stimulating and dynamic working environment, a wide range of staff benefits, learning and development opportunities and clear career pathways. There are opportunities to work flexibly across a range of areas and specialities and we welcome flexible working requests from point of hire to support employees work life balance. We are looking for employees who aspire to excellence, share our values and can play a crucial role in our on-going achievements.

Responsibilities

• Check and reconcile all business reports against associated electronic patient records (EPR). Update the Private Care billing computerised system (Compucare) when needed.
• To print, post and send out invoices for companies who do not use EDI on a daily basis.
• Ensure that all other chargeable items which are not identified on the system business reports (PPBA, PPBR etc) are billed (e.g. packages relating to transplants or 3rd party invoices). Ensure radiotherapy is manually invoiced accurately and in a timely manner for both Chelsea and Sutton sites on a weekly basis.
• Confirm all external recharge information is extracted from source and invoiced in a timely manner (i.e. theatres and interventional radiology consumables), liaising with other departments where necessary.
• To finalise all private care self-funding accounts to support Service Improvement and Accounts team communication with the patient, ensuring all chargeable items have been billed and are accounted.
• To liaise with all relevant departmental heads to ensure that the billings team is notified of all chargeable services, so all revenue is attained.

This advert closes on Monday 15 Dec 2025.