Prestige Service Advisor

Adam Curtis Specialist Automotive Recruitment Consultancy Ltd; Welwyn Hatfield; On-site; GBP 35,000 - 45,000; Full time

Job summary

A prestigious automotive recruitment consultancy is seeking a Prestige Service Advisor for their main dealership in Hatfield, England. The successful candidate will advise customers on service, maintenance, and repair work while delivering unmatched customer care. Responsibilities include handling technical queries, managing bookings, and fostering long-term relationships. Offering a competitive salary of circa £35,000 plus a genuine £10,000 bonus, this role promises exceptional career growth and training within a modern, customer-focused environment.

Benefits

Full manufacturer training and development opportunities

Excellent career progression prospects

Supportive management team

Qualifications

• Proven experience as a Service Advisor within a main dealership.
• Strong technical understanding of vehicle servicing and repair processes.
• Excellent customer service, communication, and interpersonal skills.

Responsibilities

• Advise customers on all service, maintenance, and repair work.
• Handle technical queries and provide clear, accurate information.
• Book vehicles into the workshop and manage progress updates.

Skills

Customer service

Technical understanding of vehicle servicing

Interpersonal skills

Organisational skills

Education

Full UK Driving Licence

Job description

Prestige Service Advisor – Main Dealership

Hatfield
Circa £35,000 basic (DOE) + genuine £10,000 bonus
Full-time | Permanent | Mon–Fri 8am–6pm | 1 in 4 Saturdays 8:30am–4pm

The Role

An exciting opportunity has arisen for an experienced Prestige Service Advisor to join a busy and successful main dealership in Hatfield.

You’ll represent a premium automotive brand, delivering exceptional customer care, handling service enquiries, and ensuring each customer enjoys a first-class dealership experience.

If you have solid motor trade experience and a passion for providing professional, efficient service — this could be your next move.

Key Responsibilities

• Advise customers on all service, maintenance, and repair work
• Handle technical queries and provide clear, accurate information
• Book vehicles into the workshop and manage progress updates
• Communicate effectively with technicians, service control, and customers
• Identify and cross-sell additional repair work, parts, and services
• Accurately produce and finalise customer invoices
• Deliver a premium-level experience that reflects a prestige dealership brand

Your Background & Skills

• Proven experience as a Service Advisor within a main dealership
• Strong technical understanding of vehicle servicing and repair processes
• Excellent customer service, communication, and interpersonal skills
• Organised, professional, and confident in a fast-paced environment
• Ability to build long‑term relationships and ensure customer loyalty
• Full UK Driving Licence required

Benefits

• Circa £35,000 basic (DOE) + genuine £10,000bonus
• Full manufacturer training and development opportunities
• Work with a prestige brand in a modern, customer-focused dealership
• Supportive management team and excellent career progression prospects

Apply now to join a respected prestige main dealership in Hatfield as a Service Advisor — where your expertise, customer focus, and drive will be rewarded with excellent earnings and career growth.