Premium Lounge Concierge & Travel Specialist

American Express; Hounslow; On-site; GBP 80,000 - 100,000; Full time

Job summary

A global financial services company is seeking a Member Service Professional for its Centurion Lounge at Heathrow Airport. The role focuses on delivering exceptional service to premium customers while collaborating within a fast-paced team. Ideal candidates should have experience in the airline or travel industry, strong communication skills, and a passion for customer care. This full-time position offers competitive pay and flexible working arrangements.

Benefits

Competitive pay

Flexible working arrangements

Various benefits

Qualifications

• Experience in the airline or travel industry.
• Strong communication skills are essential.
• Must demonstrate a passion for customer care.

Responsibilities

• Deliver exceptional service to premium customers.
• Work in a fast-paced team environment.

Skills

Experience in the airline or travel industry

Strong communication skills

Passion for customer care

Job description

A global financial services company seeks a Member Service Professional for its Centurion Lounge at Heathrow Airport. The role involves delivering exceptional service to premium customers while working in a fast-paced team environment. Candidates should have experience in the airline or travel industry, strong communication skills, and a passion for customer care. This full-time position offers competitive pay and various benefits, including flexible working arrangements.

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