Practice Manager

NHS; England; On-site; GBP 60,000 - 80,000; Part time

Job summary

A healthcare practice in Maidenhead seeks an experienced Practice Manager to oversee operations, ensuring compliance and management of staff. Ideal candidates have management experience in General Practice and excellent communication skills. The role is part-time with flexibility in working hours.

Qualifications

• Experience in a management role in General Practice.
• Good IT skills, particularly with EMIS Web.
• Knowledge about QOF, Arden, and LCS.

Responsibilities

• Ensure compliance with NHS and CQC requirements.
• Communicate with staff and manage on a daily basis.
• Maximise patient healthcare to achieve QOF goals.

Skills

Management experience in General Practice

Excellent communication skills

Leadership skills

IT skills, including EMIS Web

Tools

EMIS Web

Job description

Overview

Redwood House Surgery is providing an exciting opportunity for an experienced, enthusiastic and highly motivated Practice Manager to join our friendly Practice team. We are looking for a proactive, conscientious Practice Manager who has essential experience in HR, Finance, day to day operational management, excellent communication and leadership skills.

Responsibilities

• Ensure the practice is compliant with NHS, Information governance, CQC, or health related requirements
• Recommend improvements to how we could work more efficiently and review administration systems to establish efficient ways of working
• Ensure staff are trained to provide cover for all administrative functions and patient queries to maintain a multi-skilled flexible team
• Communicate with all staff and keep them up to date; motivate and manage staff on a day to day basis
• Responsible for communications with patients including complaints handling, website, online patient access, and patient newsletters
• Support practice management with new projects and developments and practice administration
• Maximise patient healthcare to achieve maximum QOF achievement
• Develop processes to aid recruitment and HR functions
• Review and maintain up to date policies and practice administration such as minutes, practice policies, Team Net, HR requirements, etc.
• Organise staff rotas and coordinate holiday requests to ensure adequate cover at all times
• Ensure the work environment is clean, tidy and well organised, with attention to health and safety
• Work closely with the Partners and Management team to provide support as required

About Us

Redwood House Surgery is a 2 Partner Practice with over 6,000 patients situated on the outskirts of Maidenhead. We are part of Maidenhead PCN and committed to providing high levels of patient care and developing innovative ways of working to maximise clinical time and patient services.

Details

Date posted: 29 August 2025
Salary: Depending on experience
Contract: Permanent
Working pattern: Part-time, Flexible working
Location: Cannon Lane, Maidenhead, Berkshire, SL6 3PH

Job Description

Job responsibilities include the Essential duties listed in the Responsibilities section above.

Person Specification

Essential
Experience in a management role in General Practice with excellent communication and leadership skills.
Good IT skills, experience of working in EMIS Web and knowledge about QOF, Arden, LCS.

Desirable
Experience in overseeing CQC inspection and experience in working with Primary Care Network.

Other Information

Disclosure and Barring Service (DBS) check applicable; post subject to Rehabilitation of Offenders Act 1974 (Exceptions Order).

Employer details
Redwood House Surgery, Cannon Lane, Maidenhead, Berkshire, SL6 3PH
Website: https://www.redwoodhousesurgery.co.uk