Practice Manager

Cleckheaton Group Practice; Cleckheaton; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare provider in Cleckheaton is seeking a skilled Practice Manager to lead operations and ensure high-quality patient care. The ideal candidate will have senior management experience and be adept at managing various practice functions, including finance and compliance. This role requires strong interpersonal skills and the ability to handle challenges effectively. Salary expectations will be discussed during the interview.

Qualifications

• Demonstrable senior management experience within General Practice or comparable healthcare setting.
• Ability to manage people, budgets, and systems effectively.
• Confidence in problem-solving and responding to challenges.

Responsibilities

• Provide leadership and oversee all aspects of practice operations.
• Manage HR, finance, compliance, and digital systems.
• Ensure operational oversight of day-to-day activities.

Skills

Senior management experience

Strong interpersonal skills

Problem-solving ability

Confidence with digital systems

Education

Leadership or management qualification

Tools

SystmOne

Job description

Cleckheaton Group Practice is seeking a capable, confident andmotivated Practice Manager to lead our well-established, friendly surgerythrough a period of continued development within primary care. We serve apatient population of approximately 9,000, supported by five GP Partners, ACPs,nursing staff, HCAs and a skilled administrative and reception team.

Main duties of the job

The Practice Manager will provide clear leadership and oversee allaspects of practice operations. This includes guiding the businessstrategically, ensuring that services run effectively, and supporting the widerteam to deliver high-quality, patient-centred care.

You will take responsibility for key areas such as HR, finance,compliance, premises, digital systems and patient access. An important part ofthe role will be to maintain strong working relationships with the Spen ValleyPCN, the ICB and other local healthcare partners.

A typical week may involve meeting with clinical andadministrative leads, reviewing performance and financial reports, handlingstaffing matters, supporting quality improvement projects, attending PCN or ICBmeetings, and maintaining oversight of compliance and governance.

About us

Cleckheaton Group Practice prides itself on being a supportive,approachable and patient-focused team. We value strong communication, kindness,respect and collaborative working across all roles.

Job responsibilities

Key Areas of Responsibility

Leadership & Team Support- Providingvisible, supportive leadership to staff at all levels; fostering a positive,respectful and inclusive working environment; and ensuring the practicecontinues to develop and adapt to changing healthcare demands.

Operational Oversight - Ensuringthat day-to-day operations run smoothly across all areas of the practice,including appointment systems, patient services, communication processes andinternal workflows.

Finance & BusinessManagement - Working with the partners to plan budgets, monitor expenditureand maintain financial stability. This includes ensuring timely and accurateclaims for QOF, Enhanced Services and local schemes, and identifyingopportunities to strengthen efficiency and income.

Human Resources - Managing recruitment, induction, appraisals, staff performance,rotas and employment processes, while maintaining compliance with employmentlaw and supporting staff wellbeing and development.

Governance, Safety &Compliance - Maintainingfull compliance with CQC standards, health and safety requirements, informationgovernance and statutory obligations. You will also oversee significant events,complaints and risk management.

Digital & IT Systems - Ensuring that clinical systems, telephony and digital processes(including SystmOne and online services) are reliable, secure and usedeffectively to enhance patient care and internal efficiency.

Premises & Facilities - Managing building maintenance, procurement and facilities requirements,and supporting any future development or improvement projects.

Person Specification

Experience

• We are seeking a candidate with demonstrable senior management experience within General Practice or a comparable healthcare setting. The role requires someone who is confident managing people, budgets and systems, and who can respond calmly and efficiently to the varied challenges of primary care.
• Strong interpersonal skills, clear communication, problem-solving ability and confidence with digital systems are essential. A leadership or management qualification is preferable, and the role is subject to an enhanced DBS check.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Depending on experienceSalary Expectations Will Be Discussed At Interview Stage