Post Office Counter Clerk - 10 Hour Contract

TGJones; Ashton-under-Lyne; On-site; GBP 10,000 - 40,000; Part time

Job summary

A reputable British retail company is seeking a Post Office Counter Clerk to deliver exceptional customer service in Ashton-under-Lyne. This role involves managing queues, organizing travel documents, and assisting with bills and banking, all while maintaining high governance standards. Candidates must be over 18 and willing to complete a safeguarding check. In addition to flexible shifts, the company promotes an inclusive culture, offering extensive employee benefits and support for career growth.

Benefits

In-store employee discounts

Generous 3rd-party discounts

Employee assistance programme

Flexible shifts

Company pension

Qualifications

• Passion for customers and creating exceptional experiences.
• Confidence in team communication.
• Motivation to achieve high standards and results.
• Adaptability to meet company goals.

Responsibilities

• Deliver exceptional customer service to all customers.
• Manage queues and ensure quick and simple access to services.
• Meet high standards of governance and attention to detail.
• Support team members effectively.

Job description

Post Office Counter Clerk - 10 Hour Contract. 1 x Sunday 4 hour shift & 1 x Wednesday 6 hour shift per week.

We pay in line with UK age‑related minimum and living wage rates – so your pay will depend on your age group.

Pay

• 16-18 years : £7.57
• 18-20 : £10.03
• 21+ : £12.25
• Must be over 18 and complete a safeguarding check.

Training

• 3‑Day Post Office Counter Training covering Introduction, Processes, Practical Skills & Systems.
• Training may take place at a different location – flexibility required.

About TGJones

With a rich heritage and a new name, TGJones is the fresh face of a much‑loved and trusted British brand. Our roots lie in WHSmith, where we’ve proudly supported the high‑street retail estate for generations. Now, under the ownership of specialist retail investors, Modella Capital, we’re entering an exciting new chapter with bold ambitions to become “Your Hub of the High Street”.

About the role

As a Post Office Counter Clerk you’ll provide exceptional customer service to connect people across miles and time, organise travel money and documents, and take care of bills and banking. We want our customers and colleagues to be proud they’re sharing their journeys with us.

Key responsibilities

• Delivering an exceptional customer service to all customers.
• Managing queues and ensuring that customers can access the services they need quickly and simply.
• Meeting high standards of governance and attention to detail.
• Being part of a team and supporting colleagues.

About you

• A passion for customers, having an exceptional experience in store.
• Confidence in communicating within the team.
• Motivation to achieve fantastic results and standards.
• Adaptability to meet company requirements and goals.

Benefits

Company benefits for our store colleagues include in‑store employee discounts, generous 3rd‑party discounts, employee assistance programme, flexible shifts, company pension, and much more!

At TGJones, we’re all about creating an inclusive and welcoming workplace where everyone can be themselves and do their best.

We foster an inclusive, collaborative and supportive culture where everyone is empowered to make a difference.

We are a team that values people, invests in development, and encourages ideas.

Whether you’re just starting out or looking to take the next step in your career, TGJones offers a welcoming environment, real opportunities to grow, and the satisfaction of working for a company that genuinely cares.

No matter your background, age, disability, gender, gender expression, gender identity, race or ethnicity, marital status, religion, sex, sexual orientation or anything else that makes you, you – you’re welcome here.

If you need any adjustments during the selection process, just let our Talent Acquisition team know – we’re happy to help!

Read | Learn | Play | Bank | Post